1 UNHCR Resettlement Handbook Acknowledgments This revised UNHCR Resettlement Handbook is the product of close consultation and collaboration among UNHCR staff and Resettlement partners. The Division of International Protection (DIP) particularly wishes to thank the many colleagues and partners around the world who contributed to the Handbook revision process, and provided input and feedback on the drafts. This revision has been made possible thanks to the support of the Canadian Consultant Management Initiative. Using this Handbook The UNHCR Resettlement Handbook offers Resettlement management and policy guidance to UNHCR staff, and is a key reference tool on global Resettlement policy and practice for Resettlement countries, NGOs and other partners.
2 This revision of the Resettlement Handbook incorporates updates to UNHCR policy and practice since the release of the 2004 edition of the Handbook . The previous annexes are replaced by website hyperlinks to reference documents, some of which are internal documents accessible only to UNHCR staff. Resettlement States have described their policies and programmes in individual Country Chapters which are an integral part of this Handbook . As these Country Chapters are subject to frequent changes, they are not included in the printed Handbook , but are available online at resettlementhandbook.
3 2011, United Nations High Commissioner for Refugees Any part of the UNHCR Resettlement Handbook may be reproduced, translated into other languages or adapted to meet local needs without the prior permission of UNHCR , provided that all parts are distributed free of charge and UNHCR is acknowledged. Please send copies of any adaptation or translation into other languages to: Resettlement Service, Division of International Protection United Nations High Commissioner for Refugees 94, rue de Montbrillant 1202 Geneva, Switzerland UNHCR . Resettlement Handbook Division of International Protection Geneva Revised edition July 2011.
4 CONTENTS. FOREWORD 1. PREFACE 3. 1. Resettlement WITHIN UNHCR 's MANDATE: INTERNATIONAL. PROTECTION AND THE SEARCH FOR DURABLE SOLUTIONS 9. International Legal Framework 11. Persons of Concern to UNHCR 18. The Three Durable Solutions 28. 2. THE EVOLUTION OF Resettlement 45. The History of Resettlement 47. Enhancing the Use of Resettlement 54. Strengthening Global Management of Resettlement in UNHCR 61. Further Expanding the Resettlement Base 65. Current Resettlement Environment and Challenges 67. 3. REFUGEE STATUS AND Resettlement 73. Refugee Status as a Precondition for Resettlement Consideration 75.
5 Who is a Refugee? Refugee Status Determination under UNHCR 's Mandate 80. The Refugee Definition of the 1951 Convention 82. Eligibility under the Broader Refugee Definition 88. Exclusion from Refugee Status under International Refugee Law 89. Special Considerations 96. Exclusion and Resettlement 101. Recognizing a Quality RSD Assessment 103. 4. MANAGING Resettlement EFFECTIVELY 109. Resettlement Management and Coordination 112. Safeguards in the Resettlement Process 120. Standard Operating Procedures (SOPs) 125. Combating Fraud and Corruption in the Resettlement Process 127.
6 Managing Resettlement Expectations within the Refugee Population 141. Security Measures 147. UNHCR Records Management 151. The Importance of Ongoing Resettlement Training 159. Resettlement Statistics and Data 164. Managing Stress in a Resettlement Operation 166. 5. PROTECTION CONSIDERATIONS, AND THE IDENTIFICATION . OF Resettlement NEEDS 171. Key Protection Considerations in the Identification Process 173. Specific Protection Needs and Potential Vulnerabilities 182. Specific Protection Risks and Considerations 202. The Process for Identifying Resettlement Needs 215.
7 Tools and Methodologies to Assist with Identification of Needs 219. Referral of Individual Cases for Resettlement Consideration 228. Identifying Groups in Need of Resettlement 233. Challenges in Identification 239. 6. UNHCR Resettlement SUBMISSION CATEGORIES 243. Basic Considerations 245. Legal and/or Physical Protection Needs 247. Survivors of Violence and/or Torture 250. Medical Needs 256. Women and Girls at Risk 261. Family Reunification 269. Children and Adolescents at Risk 283. Lack of Foreseeable Alternative Durable Solutions 287. 7. BASIC PROCEDURES TO FOLLOW IN PROCESSING Resettlement .
8 SUBMISSIONS 299. Safeguards in the Processing of Resettlement Submissions 302. Case Verification and Assessment 304. Conducting Interviews 312. Case Composition 330. Preparation of a Resettlement Registration Form (RRF) 335. UNHCR Submission 353. State Selection 361. Withdrawal 369. Resubmission 370. The Importance of Counselling throughout the Process 374. Pre-departure Arrangements and Monitoring 376. 8. PARTNERSHIP, LIAISON AND MEDIA RELATIONS 383. Resettlement Partnerships 385. Partners 386. Deployment Programmes 390. Partnerships along the Resettlement Continuum 391.
9 Advocacy and Liaison 395. Media Relations 397. ACRONYMS 403. GLOSSARY 407. FOREWORD. FOREWORD. FOREWORD. Since the Resettlement Handbook was produced in 1996, it has been used by hundreds of UNHCR staff and partners to help hundreds of thousands of refugees start new lives in new countries. It is an indispensable tool for an indispensable solution. Indeed, as the resilience of conflict causes voluntary repatriation opportunities to remain mired in two-decade lows, and with countries heavily burdened by hosting large numbers of refugees reluctant to expand possibilities for local integration, Resettlement has grown even more vital as a durable solution.
10 At the same time it continues to serve its longstanding role as a mechanism for protecting individuals. It does so by removing particular individuals from situations of risk, but also by demonstrating the availability of a solution without which refugees may undertake highly precarious journeys to find safety and opportunity. Resettlement is a partnership activity. Without the generosity, commitment and expertise of States, NGOs and others, it could not take place. Similarly, this comprehensive revision of the Resettlement Handbook , the first since 2004, has only been possible through consultations and collaboration with a wide range of stakeholders.