UserGuide View eFax NEXT Video - a2.com

1 User Guide 2011j2 GlobalCommunications, ,aswellasthesoftwaredescribedinit, ,issubjecttochangewithoutnotice,andshoul dnotbeconstruedasacommitmentbyj2 GlobalCommunications, ,nopartofthispublicationmaybereproduced, storedinaretrievalsystem,ortransmitted,i nanyformorbyanymeans,electronic,mechanic al,recording,orotherwise,withouttheprior writtenpermissionofj2 GlobalCommunications, ,eFaxMessenger,eFaxFree,eFaxPlus,eFaxPro andtheeFaxlogoareregisteredtrademarksort rademarksofj2 GlobalCommunications, ,Mac,andMacintosharetrademarksofAppleCom puter, ,Inc.,6922 HollywoodBoulevard,LosAngeles,California 90028, ,aneFaxFreeaccountallowsreceivingalimite dnumberoffaxpageseachmonth,deliveredasEF Xfaxfiles, ,includingincreasedincomingfaxlimits, (Windows)10 SendingaFaxUsingeFaxMessenger(Mac)13eFax MyAccount15 LoggingintoMyAccount15 UpdatingyourCustomerProfile15 UpdatingyourAccountPreferences16 ViewingyourUsageandFaxActivityLogs18 AbouttheBillingTab19 AboutMessageCenter(YourInbox)23 SharingLargeFiles35eFaxEnhancedSecurity3 6 MobileFaxing37 UsingtheeFaxiPhoneApp37 UsingeFaxwithaMobileDevice39 InstallingeFaxMessenger41 Systemrequirements(WindowsandMacOS)

2 41 InstallingeFaxMessenger(WindowsandMacOS) 41 ConfiguringyoureFaxMessengerUserSettings 42 AutomaticallyOpeningTIFF axeswitheFaxMessenger45 ConfiguringtheeFaxMessengerSystemTrayPre ferences45 DisablingBannerAdsineFaxMessenger46 UsingeFaxMessenger47 UsingtheMessengerTaskPane48 ValidatingyoureFaxAccount49 TheMessengerToolbars49 AdvancedViewingFeatures50 AdvancedSendingFeatures51 CoverPages52 UsingtheeFaxMessengerAddressBook55 UninstallingeFaxMessengerforWindows57 GettingHelp58 OnlineHelp58 PhoneSupport58 SupportedFileTypes59eFaxUserGuideChapter 1:GettingStartedWelcometoeFax viewer) andeFaxMessengerlEFX,whichcanbeviewedwit hyoureFaxMessengersoftwareNOTE: eFaxFreeusersmayonlyreceiveandviewfaxesi nEFX format(seeInstallingeFaxMessengeronpage4 1).

3 YourfaxeswillalsobedeliveredtoyourMessag eCentersoyoucanaccessyourfaxesonline,eve nwhenyoucan' ; : , , ,selectthatnumberfromthelistinthetoprigh tcornerofMessageCenterToviewafaxineFaxMe ssenger:Chapter2 ReceivingFaxeseFaxUserGuideMessengerisag reattoolforviewingfaxesreceivedineitherE FX orTIF 'talready,downloadandinstallthefreeeFaxM essengersoftware(seeInstallingeFaxMessen geronpage41). >Open, ,intheReceiveFaxOptionssection, ,choosetheformatinwhichtoreceivefaxes:EF X,TIF, (eFaxPlusandeFaxPro) , :SendingFaxeseFaxPlusandeFaxProcustomers cansendfaxesinseveralconvenientways,incl uding:lSendfaxesbyemaillSendfaxesbyloggi ngintotheeFaxMyAccountwebsitelSendfaxest hrougheFaxMessenger(seeUsingeFaxMessenge ronpage47)lSendfaxesusingyourmobiledevic e(seeMobileFaxingonpage37 Aftersendingyourfax,you'llreceiveadelive ryreceiptviaemailindicatingeitherthesucc essfuldeliveryofyourfax, , : , (18MB max).)

4 ,entertherecipient (maximum18MB) , 3 Sending FaxeseFaxUserGuideSending a Fax Online Using Websend in efax MyAccountDon't haveemailaccess? You can alsosendfaxesusingWebsendin send a fax using Websend:1. Login toeFaxMyAccount at ClickSEND theWebsendpopup,typetheNameandCompany NameoftherecipientIfyou'veaddedContactst oyourMessageCenterAddressBook,alist ofmatchingContactsappearsasyou typeSelect aContact andeFaxautomaticallyfillsout therecipient information usingtheContact ,holdthepointeroverChoose From Contactsuntilthelist ofcontactsappearsSelect aContact andeFaxautomaticallyfillsout therecipient information usingtheContact details5.

5 In theSelect Fax To Countrylist,select thedestination didn't select aContact,typetheFax Numberoftherecipient9 Chapter3 SendingFaxeseFaxUserGuideWhensendingtoin ternationalnumbersusingeFax,itisn'tneces sarytoincludethe"0" beforethefaxnumberForexample,ifyouwanted tosendafaxtotheUK number(0)2075551234,youwouldselectUK (44) ,checktheIncludeCoverPagebox, ,clickBrowse,selectafileonyourPC,andthen clickOKThenameofyourdocumentappearsinthe Attachmentsbox(Repeattoaddupto10document s/18MB max) : : fromtheSendReceiptlist,selecttheemailadd ressforsendreceiptdelivery(otherwise,the receiptwillbesenttotheDefaultSendAddress setinyourAccountPreferences) , (Windows) , ,just"print" thatdocumenttotheeFaxPrintDriver,enterth erecipient'sinformation, ,youjustdouble-clickanicononyourdesktop, selectthefile(s) tofax, 'dliketofaxusingtheprogramthatcreatedit( forexample,openaWordfileinMicrosoftWord) > ,fromtheNamelist, , >SendTo> ,typetherecipient scontactinformation, , , 'thaveaComposeFaxicon,youcanalsoclickSta rt> AllPrograms> > ,typetherecipient scontactinformation, 3 Sending FaxeseFaxUserGuide5.

6 Repeat thepreviousstepsforeach additionalrecipient,ifany6. In theAttachmentssection at thebottom ofthewindow,clickAttachtolocateandselect thedoc-umentsyou'dliketosendin theoutgoingfax(maximum 10)7. Ifyou wouldliketosendacoverpagewith yourdocument,typetheSubjectandMessagein theboxesprovided8. ClickSend FaxTo scan and fax a printed document:eFaxMessengercan connect toyourscannertoallow you toscan andfaxprinteddocumentsright ,you' Position thedocument you want tofaxin eFaxMessengerandclickFile > ScanNOTE: Toensuresmallerfilesizes,therecommendeds can refinishedscanning, , >SendTo> ,typetherecipient scontactinformation.

7 Ifyourscannerhasasheetfeeder,chooseTools > UserSettings,clicktheScanOptionstab,andu ncheckMulti-PageFlatbedScanSendingaFaxUs ingeFaxMessenger(Mac) talready, , ,typetherecipient scontactinformation, , ,clickAttachtolocateandselectthedoc-umen tsyou'dliketosendintheoutgoingfax(maximu m10) , : Youcanalsosendafaxbyprintingadocument,cl ickingSaveasPDF,andthenselectingFaxviaeF axMessenger14eFaxUserGuideChapter4:eFaxM yAccountMyAccountisanonlineresourceprovi dingtoolstoview,edit,sign,andsendfaxes,c hangeyourusersettings,updateyourbillingd etails,viewusagereports, :lTologinusingtheUS/Canadanumber+1323555 1234,type13235551234lTologinusingtheUK number+44(0)2075551234,type442075551234 Ifyouhavetroubleloggingin,clicktheFORGOT NUMBER orFORGOT PIN ,companyname,emailaddress,andtelephonenu mber(s).

8 ,clickEditbesidetheinformationyou'dliket oupdate:NameThecontactnameforyoureFaxacc ount-thisnameisinsertedintofaxcoverpages sentusingWebsendContactEmailTheemailaddr esseFaxwillusetocontactyouwithserviceupd ates,passwordresets, (optional)Chapter4eFaxMyAccounteFaxUserG uideHomeNumberYourhometelephonenumberWor kNumberYourworktelephonenumberMobileNumb erYourmobiletelephonenumberNOTE: , ,justclickUPDATE ACCOUNT anywhereineFaxMyAccount, ,clickEditbesidethepreferenceyou'dliketo update:NOTE: Ifyouhavemultiplefaxnumberslikedtooneacc ount,somepreferencesettingswillaffectyou rentireeFaxaccount, (affectsentireaccount).

9 PleasecontactCustomerServicetochangethis featuresetting-seeeFaxEnhancedSecurityon page36 AppliesonlytoeFaxPlusandeFaxProusersLang uagePreferenceSetthelanguageusedforemail senttoyoufromeFax(affectsentireaccount)1 6 Chapter4eFaxMyAccounteFaxUserGuideThisse ttingdoesnotchangetheeFaxwebsitelanguage Time/DatePreferenceSetthetimezoneandtime /dateformat(affectsentireaccount)Default HomePageSetthepagedisplayedwhenyoufirstl ogintoMyAccount,eitherMyAccounthomeorMes sageCenter(affectssinglenumberonly)SendE mailAddressesEditalistofuptofiveemailadd ressesfromwhichoutboundfaxesmaybesent(af fectsentireaccount)AppliesonlytoeFaxPlus andeFaxProusersReceiveEmailAddressesEdit alistofuptofiveemailaddressesthatwillrec eiveacopyofinboundfaxes(affectssinglenum beronly)AppliesonlytoeFaxPlusandeFaxProu sersReceiveFaxOptionsAppliesonlytoeFaxPl usandeFaxProusersSetthefollowing(affects singlenumberonly):FaxFileFormatThefilefo rmatinwhichyouwillreceiveinboundfaxes.

10 PDF,TIF,orEFX(requireseFaxMessengertoope n)PasswordProtectFaxesIfthisfeatureisena bled,apasswordisrequiredtoopenyourfaxesR eceiveCSIDE dittheCallingStationIdentifier(CSID) numberusedforreceivingfaxes-theCSID istransmittedtothefaxsenderasthereceivin gfaxnumber SendFaxOptionsSetthefollowing(affectsent ireaccount):SendCSIDE dittheCallingStationIdentifier(CSID) numberusedforsendingfaxes-theCSID istransmittedtothefaxrecipientasthesendi ngfaxnumberDeliverFaxReceiptsCheckthisbo xtoturnsendreceiptsonandyou'llreceive17 Chapter4eFaxMyAccounteFaxUserGuideanemai lindicatingeithersuccessfultransmissiono fasentfax,oramessageindicatingthereasonf orfailureDefaultSendEmailSelectadefaultS endEmailAddress-unlessotherwisechanged,t hesendreceiptemailwillbesenttothisaddres swhenusingWebsendDisplayMessagesTurntheM essageCenterfeatureonoroff(affectssingle numberonly)