Vacancies - mcb.co.tz

1 Vacancies Mwalimu Commercial Bank PLC. (hereinafter referred to as MCB ) is a commercial bank incorporated in 2012 and is headquartered in Dar es Salaam Tanzania. The genesis of MCB came about because of the conditions prevailing in the market at the time of it constitution. Mwalimu Commercial bank s mission is to empower teachers`, other civil servants and general public economically so as to improve their living conditions and transform their lives. The bank is pleased to announce the following Vacancies in its Morogoro, Mwanza and Mbeya regional centers; POSITION: REGIONAL MANAGER REPORTING TO: HEAD OF BUSINESS DEVELOPMENT AND MARKETING The Regional Manager s role is to ensure that services are being delivered to the highest possible standard in the region. Regional manager will enhance relationship management and coordination of the acquisition and retention process in terms of performing sales, marketing activities for the MCB products and provide operation support and monitoring for new acquired customers.

2 Key Responsibilities To drive the business growth and deliver both Assets and Liability targets for the assigned region of MCB Bank PLC Own the end to end process of product origination to fulfillment and consistently provide feedback on process and procedures Manage key customer relationships through regular contacts and visits Develop and deploy the growth plan for the assigned region Manage office and company resources efficiently in the region Track performance of business in the Region and provide reports as required To reconcile and manage ATM Cards distribution in the region. Do market intelligence and advise management on areas of attention To follow up on the loan deductions with the municipal and district councils and with other relevant government authorities, as appropriate. 100% compliance to KYC and AML policies and procedures Report the status of Business leads, customer complaints, pending issues in respect of the clients and support needed.

3 Work with all relevant departments to ensure smooth operations of processes, controls and procedures. To shortlist, recommend and support the agent to start operations. Booking of loan in Lawson system Carry out any other duties as assigned by the Head of Business Development and Marketing. Qualifications: Degree in business management/Finance/Banking or relevant field A minimum of 2 years work experience in sales and leading a team Excellent knowledge of retail banking products and sales processes across multiple channels as well as good understanding of risk management and procedures Competencies: Good written and verbal communications Ability to analyze and think strategically Excellent negotiations and influencing skills Networking and Relationship Building skills Aggressive POSITION: REGIONAL ADMINISTRATION OFFICER REPORTING TO: REGIONAL MANAGER Regional Administration Officer will manage all operations at a given region by ensuring seamless day to day activities.

4 Regional administration officer will ensure processes, controls and quality checks are enhanced for all operations at the region. Key Responsibilities To monitor the loan portfolio in respective region Daily management and reconciliation of PIN Mailers. To receive and scrutinize loan applications from customers, recommend, and forward to the branch for approval. Receiving accounts opening forms, complaint forms and any others forms from customers scan and sending it to branch Collect and validate agency banking applications then seek approval Perform initial and refreshers trainings to bank agents after approval and ensure branding is done to each agent according to MCB standards. Shortlisting of the agents and support the agents to start operations in different districts in his or her region. Create leads of potential customers and refer them to the regional manager. Carry out any other duties as assigned by the Regional Managers. Work with all relevant departments to ensure smooth operations of controls, process and procedures.

5 Qualifications Degree in business related studies Knowledge of branch operations Good understanding of risk management and procedures Competencies Ability to work effectively in teams and to confidently articulate issue and recommend Report writing skills Communication skills. Both positions offer competitive salary, excellent working condition and ample growth opportunities. Please apply in confidence with your detailed CV and cover letter via by 9th February 2018. Only shortlisted applicants will be contacted.