Vendor User’s Guide - view.hsn.net

1 Page 1 HOME SHOPPING NETWORK Vendor user s Guide VERSION - 1/12/09 Page 2 Table of Contents Table of 2 SAR 3 View SAR 3 Update Vendor 's SAR .. 5 Creating a 6 Showroom Samples 12 Trading Partner Invoice 18 Add 18 Delete 24 Print 26 DropShip Data 18 DropShip 28 File 28 Transaction 28 Starting DropShip Certification 29 Order 37 Pickup 36 Pickup 39 Acknowledge 41 Print 43 Shipment 46 Remittance 50 Returns .. 53 Upload Credit 54 Manually Submit Credit 55 56 My 57 Adding and Updating 57 user 59 Edit your 59 Administer sub 61 Add a Vendor 63 Note: Words contained in this document that have an Outline around them denote a web link or button. When action is required to click a link or button, the exact wording of that link or button will be indicated with the Outline. SAR Processing When product is ready to be shipped, all purchase orders require a Shipment Authorization Request (SAR) to be filled out through the on-line SAR process.

2 When the SAR is completed, the system will automatically authorize or deny the request to ship. Instructions will be displayed online and the disposition of the SAR will be emailed to the user and the HSN Traffic department. View SAR s The SAR function allows Partners to view and update processed SARs in the B2B system. 1) user will select SAR s from the top navigation bar, under Ship to HSN (Figure 1). Figure 1 2) A report of open SARs will be shown. The System displays a list of Shipment Authorization Requests and corresponding Purchase Orders. ( Figure 2) Figure 2 3) Only Purchase Orders where the status is final approved and reviewed by logistics will be available to create an SAR. Page 3 4) To see the detail of an Authorized or Exception Status SAR, user will select an SAR ID by clicking on the specific SAR ID Link. SAR Header detailed information will be displayed in tab format.

3 (Figure 3) SAR Header detailed information can be printed by clicking on the Print button. Figure 3 Page 4 Update Partner's SAR 1) A Shipment Authorization Request with a status of S (Saved) may be updated. (Figure 2) user clicks on Edit and goes to the Review SAR Before Committing screen of the SAR wizard function. (Figure 4) NOTE: When the user selects a Shipment Authorization Request to update, The System will verify if the PO associated with that SAR is currently approved and logistics reviewed . If it is not, the user will have view only access. If the PO assigned to this SAR is no longer valid, the SAR cannot be submitted or edited. Please contact HSN with any questions. Figure 4 2) user can utilize SAR information tabs to review and/or update SAR information. user can click Finish button to validate and save updates to SAR and close Review SAR Before Committing screen.

4 user can click Cancel button to cancel updates and close Review SAR Before Committing screen . 3) A Shipment Authorization Request with a status of S (Saved) may also be deleted. user clicks Delete button to delete specified SAR. (Figure 2) The specified SAR will no longer be viewable on "SAR" page. Page 5 Creating a SAR 1) user will select SAR s from the top navigation bar, under Ship to HSN (Figure 1). A listing of SARs will be shown. 2) To begin the creating a SAR process, user then clicks on the Add SAR button. (Figure 5) The system displays the first screen of the SAR Wizard. (Figure 6). NOTE: The user is assisted with the process of creating a SAR by completing a SAR Wizard process. The SAR Wizard is a series of screens, containing questions and hints that walk the user through the process of creating an SAR. Figure 5 Figure 6 Page 6 2) user clicks on Continue button to move to the next screen of the SAR Wizard.

5 The System displays the second screen of SAR Wizard. (Figure 7) user can click Cancel button to close the SAR Wizard without completing the creation of a SAR. Figure 7 3) Two dropdown menus will be displayed. The first is for the user to select the Purchase Order to be shipped, and the second for the HSN location the product is being shipped to. 4) Purchase order numbers will be listed in ascending order. Only Purchase Orders that are final approved and reviewed by the traffic department will be shown and must have a PO Type of: RO, BO, PR or GS. NOTE: If the user is shipping a Showroom Samples SAR, please go to Showroom Samples section. 5) Once a Valid PO and HSN location have been chosen, the user clicks on Continue button to move to the next screen of the SAR Wizard. (Figure 8) Figure 8 Page 7 Page 8 ) All editable fields will have either a drop down box or open text box.

6 Multi-ship box is an optional field. ectly to 6 NOTE: If the Partner has not previously setup a Partner warehouse shipping location, users will be sent dirAdding a Warehouse. NOTE: The Destination Warehouse link can be clicked by the user to verify address of the HSN warehouse. NOTE: If any Special Handling is required a dropdown is provided. 7) The Ready to Ship Date must be entered by clicking the calendar icon. This will open a calendar popup window with a graphic interface to choose the date (Figure 9). 8) The user must check the Are you shipping from multiple shipping points? box if they are shipping merchandise from multiple origination points to a single HSN warehouse. 9) When the user clicks the Continue button to continue to the fourth screen of the SAR Wizard, the system validates the Ready to Ship Date based on the following criteria: The Ready to Ship Date + transit time in Calendar days must be on or before the Requested Delivery Date If the shipment will not be delivered on time, a message will inform the user that the date entered will cause this SAR to Exception.

7 They then have an option to edit the date or continue Figure 9 0) The next screen of the SAR Wizard is to validate the Partner s Warehouse address/zipcode. (Figure 10) The Verify 1 Postal Code: field will be blank. This field is required to validate the ship from zip code. If the zip code entered does not match the warehouse Zip Code or if the field is left blank, the user will presented with options to correct. (Figure 11). Figure 10 Figure 11 11) The Measurement Details screen (Figure 12) of the SAR Wizard requires the user to enter cartons, pallets and weight for the shipment. Figure 12 12) After entering measurement details user clicks Continue button to continue to the sixth screen of the SAR Wizard. (Figure 13) At this point in the SAR Wizard the System prompts the user that a specific SAR has been created. Even if the user clicks the clicks Cancel button an SAR will be saved.

8 (Figure 13) Figure 13 Page 9 13) The next screen of the SAR Wizard displays SAR detail information. (Figure 14) The user must place the actual unit quantity to ship for each item in the shipment. Figure 14 14) Upon completing the SAR detail screen the user may click the Continue button. The system will then complete several SAR Validation processes and alert (red highlighted fields) or prompt as required. If SAR passes validation process the system displays the next screen of the SAR Wizard. (Figure 15) Figure 15 15) After reviewing information on the SAR summary screen, the user may click the Finish button to complete validation step of the SAR creation process, or click on the Back button to change any incorrect data. 16) When user clicks the Finish button of the SAR summary information screen the system will check all validation criteria and authorize or exception the SAR request.

9 Page 10 17) user will receive an instructional authorization message based on results. (Figure 16) Figure 16 NOTE: Figure 16 shows an SAR that was rejected due to not meeting ship window for Required Delivery Date. 18) user clicks the Finish button and is taken to the final results screen of the SAR Wizard (Figure 17), or click on the Back button to change any incorrect data. Figure 17 19) user clicks the Close button and is taken back to the SAR from the HSN Partner Functions Menu (Figure 4). A listing of open SARs will be shown. Page 11 Showroom Samples SAR HSN requires a Shipment request be completed when a partner is shipping product samples directly to the HSN Showroom Warehouse. This shipment request is only slightly different from the regular SAR process. 1) user will select SAR from the top navigation bar, under Ship to HSN (Figure 1). A listing of open SARs will be shown.

10 2) To begin the creating a Showroom SAR process, user then clicks on the Add SAR button. (Figure 2). The system displays the first screen of the SAR Wizard. (Figure 18) Figure 18 NOTE: The user is assisted with the process of creating a Showroom SAR by completing a SAR Wizard process. The SAR Wizard is a series of screens, containing questions and hints that walk the user through the process of creating a SAR. 3) To ship a Showroom Samples, user must first select a Purchase Order number and Showroom warehouse as the destination (Figure 19). Figure 19 Page 12 4) Once a Valid PO and HSN sample warehouse location have been chosen, the user clicks on Continue button to move to the next screen of the SAR Wizard. (Figure 20) Figure 20 5) All editable fields will have either a drop down box or open text box. Multi-ship box is an optional field. NOTE: If the Partner has not previously setup a Partner warehouse shipping location, users will must cancel out of wizard and go to My Warhouses to set up shipping locations.