Walt Disney World Resort Walt Disney World Resort ...

1 Walt Disney World ResortWalt Disney World ResortDisneyland ResortDisneyland ResortAulani - A Disney Resort & SpaAulani - A Disney Resort & SpaCast Discount ProgramOther Guest Bedroom ProgramCast Discount ProgramFriends & Family ProgramCast Discount ProgramFriends & Family ProgramProgram DetailsActive eligible Employees of TWDC and eligible based Retirees may book hotel rooms for their own use at a discount, subject to availability. The discount levels may vary by offer and eligible WDPR Cast Members or WDPR Retired Cast Members may book hotel rooms for their friends' and family's use at a discount, subject to availability. The discount levels may vary by offer and eligible Employees of TWDC and eligible based Retirees may book hotel rooms for their own use at a discount, subject to availability.

2 The discount levels may vary by offer and eligible Employees of TWDC and eligible based Retirees may book hotel rooms for their friends' and family's use at a discount, subject to availability. The discount levels may vary by offer and eligible Employees of TWDC and eligible based Retirees may book hotel rooms for their own use at a discount, subject to availability. The discount levels may vary by offer and eligible Employees of TWDC and eligible based Retirees may book hotel rooms for their friends' and family's use at a discount, subject to availability. The discount levels may vary by offer and order to use the Cast Resort Program, the Employee or Retiree must be staying in the room. Employees or Retirees are not limited in the number of times that they may use this program within the calendar Cast Member or Retiree is not required to stay in the room on this program.

3 Each Cast Member or Retiree is limited to 5 reservations on this program per calendar order to use the Cast Resort Program, the Employee or Retiree must be staying in the room. Employees or Retirees are not limited in the number of times that they may use this program within the calendar Employee or Retiree is not required to stay in the room on this program. Each Employee or Retiree is limited to 5 reservations on this program per calendar order to use the Cast Resort Program, the Employee or Retiree must be staying in the room. Cast Members or Retirees are not limited in the number of times that they may use this program within the calendar Employee or Retiree is not required to stay in the room on this program. Each Employee or Retiree is limited to 5 reservations on this program per calendar ResortsDisney's Hilton Head Island ResortDisney's Hilton Head Island ResortDisneyland HotelDisneyland HotelAulani - A Disney Resort & SpaAulani - A Disney Resort & SpaDisney's Vero Beach ResortDisney's Vero Beach ResortDisney's Paradise Pier HotelDisney's Paradise Pier HotelWalt Disney World Resorts (owned and operated)Walt Disney World Resorts (owned and operated) Disney 's Grand Californian Hotel & SpaDisney's Grand Californian Hotel & SpaEligibilitySee GridSee GridSee GridSee GridSee GridSee GridBooking a ReservationActive Employees.

4 All active Employees must make reservations for the Cast Resort Program online via the Disney HUB unless otherwise stated in advertising materials. These reservations may be made up to and including (1) day prior to arrival. For same day reservations, the Employee must call the Cast Reservations Line at 407-WDW-CAST (407-939-2278).WDPR Active Cast Members: All active Cast Members must make reservations for the Cast Resort Program online via the Disney HUB unless otherwise stated in advertising materials. These reservations may be made up to and including (1) day prior to arrival. For same day reservations, the Cast Member must call the Cast Reservations Line at 407-WDW-CAST (407-939-2278).Active Employees: All active Cast Members must make reservations for the Cast Resort Program online via the Disney HUB unless otherwise stated in advertising materials.

5 These reservations may be made up to and including (1) day prior to arrival. For same day reservations, the Employee must call the Cast Reservations Line at (714) 956-MICKEY (6425).1. The Employee must book the reservation for their Friends & Family online via the Disney HUB or by calling the Disneyland Reservation Center at (714) 956-MICKEY (6425). The Employee must request the Friends & Family discount at the time of booking . The Employee's PERNER # is required for Employees: All active Employees must make reservations for the Cast Resort Program by calling (866) 44- Disney (347639). These reservations may be made up to and including one (1) day prior to Employees: The Employee must book the reservation for their Friends & Family by calling (866) 44- Disney (347639).

6 These reservations may be made up to and including one (1) day prior to arrival. The Employee must request the Friends & Family discount at the time of booking . The Employee's PERNER # is required for based Retirees: Retired Employees must call the Cast Reservation Line at 407-WDW-CAST (407-939-2278) to book all Based Retired Cast Members: Retired Cast Members must call the Cast Reservation Line at 407-WDW-CAST (407-939-2278) to book all based Retirees: Retired Employees must call the Cast Reservation Line at (714) 956-MICKEY (6425) to book all Once the Employee has a confirmed reservation, they will then need to stop by the TEAM Center, Walt Disney Studios Employee Center or Mickey's of Glendale at WDI and pick up a Friends & Family voucher.

7 If the Employee is not located on the west coast, they may send an email to: DL Team Center Specialist through Outlook or to from an external email account requesting a Friends & Family voucher. The email request must include the Employee's name as it appears on their Company ID, PERNER # and the dates of the Guest's based Retirees: Retired Employees must call the Cast Reservation Line at (714) 956-MICKEY (6425) to book all based Retirees: Retired Employees must call the Cast Reservation Line at (714) 956-MICKEY (6425) to book all a Reservation (cont.)Operating Participant Employees: All eligible Operating Participant employees must call the Cast Reservation Line at 407-WDW-CAST (407-939-2278) to book all reservations. Grandfathered employees of Smart City will contact the OP Department for verification of their status and the OP department will transfer the call to the WDW Call Center and identify the call as being a grandfathered Smart City employee.

8 3. For Employees not on the west coast, the Disneyland Team Center will confirm that the Employee is active in their Cast Trac system, generate a voucher and email the scanned voucher and instructions back to the Employee. This process may require up to 2 business days to complete. 4. The Employee should then email the voucher to their Friends & Family to print and present to the hotel at check RestrictionsSurviving Spouses of deceased or retired Employees are not eligible for any Cast Member offer that would require the presentation of a Cast Member or Retiree ID. Surviving Spouses of deceased or retired Cast Members are not eligible for any Cast Member offer that would require the presentation of a Cast Member or Retiree Spouses of deceased or retired Employees are not eligible for any Cast Member offer that would require the presentation of a Cast Member or Retiree Spouses of deceased or retired Employees are not eligible for any Cast Member offer that would require the presentation of a Cast Member or Retiree Spouses of deceased or retired Employees are not eligible for any Cast Member offer that would require the presentation of a Cast Member or Retiree Spouses of deceased or retired Employees are not eligible for any Cast Member offer that would require the presentation of a Cast

9 Member or Retiree LimitationsReservations on this program may be made for up to three (3) rooms on the same reservation at the same Resort for the same travel period for a maximum of 30 nights, subject to availability. The Employee or Retiree must be staying in one of the rooms to participate in this on this program may be made for up to three (3) rooms on the same reservation at the same Resort for the same travel period for a maximum of 30 nights, subject to availability. Reservations on this program may be made for up to two (2) rooms on the same reservation at the same hotel for the same travel period with up to five (5) guests per room, subject to availability. The Employee or Retiree must be staying in one of the rooms to participate in this on this program may be made for up to two (2) rooms on the same reservation at the same hotel for the same travel period with up to five (5) guests per room, subject to on this program may be made for up to three (3) rooms on the same reservation at the same Resort for the same travel period for a maximum of 30 nights, subject to availability.

10 The Employee or Retiree must be staying in one of the rooms to participate in this on this program may be made for up to three (3) rooms on the same reservation at the same Resort for the same travel period for a maximum of 30 nights, subject to availability. Required booking InformationAt the time of booking , the Employee or Retiree must provide their PERNER # and the names of all guests staying in the room(s) along with the ages of all children under the age of 18, as well as the primary Guest's home address and phone the time of booking , the Cast Member or Retiree must provide their PERNER # and the names of all guests staying in the room(s) along with the ages of all children under the age of 18, as well as the primary Guest's home address and phone the time of booking , the Employee or Retiree must provide their PERNER # and the names of all guests staying in the room(s)