WELCOME LETTER FROM THE CHIEF EXECUTIVE OFFICER

1 EPIC Management, LP Employee Handbook Revised January 2015/Issued 4-1-2015/Effective 4-15-2015 WELCOME LETTER FROM THE CHIEF EXECUTIVE OFFICER WELCOME to EPIC Management. We are pleased that you have chosen to join our special team of dedicated professionals that makes EPIC Management an organization which enjoys an outstanding reputation in the communities we serve. This reputation is a result of the hard work, creativity and dedication of our employees. EPIC Management is a Management Services Organization (MSO) originally formed in 1995 with the purpose of sharing with Medical Groups, proven management techniques to bring success to our clients.

2 EPIC Management provides services to a variety of Medical Groups and Independent Physician Associations (IPAs) to include Beaver Medical Group, our largest client. EPIC Management is committed to teamwork and communication. We appreciate each individual employee s expertise, ideas and suggestions, and we therefore seek out and look forward to receiving your input. Together we will strive to continually make EPIC Management a progressively better organization, service provider and employer. We hope your association with us provides you with opportunities for both personal and professional growth. We want you to enjoy your employment here and hope that you will build solid working relationships.

3 We wish you a most enjoyable work experience! Sincerely, John Goodman President/CEO EPIC Management, LP EPIC Management, LP Employee Handbook Revised January 2015/Issued 4-1-2015/Effective 4-15-2015 TABLE OF CONTENTS NOTICE TO EMPLOYEES WELCOME LETTER FROM THE CEO SECTION A EPIC MANAGEMENT DEFINED Introduction: Purpose of the Handbook A-1 Contract Disclaimer A-1 EPIC Background and Mission A-2 Our Background Our Mission and Values Customer/Patient Relations A-3 Telephone Protocal A-4 SECTION B - EMPLOYMENT PRACTICES Equal Employment Opportunity B-1 Americans with Disabilities Act B-1 Unlawful Discrimination/Unlawful Bullying B-2 Sexual Harassment B-2 Complaint Procedure Immigration Law Compliance B-4 Job Duties B-4 Categories of Employment B-4 Regular Full Time Regular Part Time 30-40 hours Regular Part Time 25-29 hours Regular Part Time -25 Per Diem Temporary Overtime Exemption Status B-5 Exempt Status Non-Exempt Status EPIC Management.

4 LP Employee Handbook Revised January 2015/Issued 4-1-2015/Effective 4-15-2015 Medical Examinations B-6 Employee Health Examinations B-7 Verification of Licenses and Insurability B-7 Introductory Period B-8 Recruitment and Selection B-9 Internal Hiring External Hiring Employee Files B-11 Employee Information B-11 Employee Verifications B-12 Employment of Relatives B-12 Outside Employment B-13 Eligibility for Rehire B-14 Transfer, Promotion, and Demotion B-14 Transfers Promotions Demotions Internship/Externship B-17 Transitional Resource Pool/Nursing B-19 Sixth Month Time Period Transitional Resource Pool Disqualifiers Exceptions to this Policy Supervisory Oversight Conflicts of Interest B-21 Confidentiality B-22 staff Rights.

5 Clinical Positions B-23 Separation of Employment B-23 Voluntary Separation Job Abandonment Involuntary Separation/Discharge Layoff Exit Interviews Final Pay Return of EPIC Property Job Descriptions B-25 EPIC Management, LP Employee Handbook Revised January 2015/Issued 4-1-2015/Effective 4-15-2015 SECTION C - EMPLOYMENT BENEFITS General Information C-1 Eligibility Insurance Enrollment Premium Payments Benefit Premiums during Leave Section 125 Plans C-2 Continuation of Group Health Insurance (COBRA) C-2 401 (K) and Profit Sharing Plans C-3 Automatic Enrollment Voluntary 401 (k) Contributions Matching 401 (k)

6 Contributions Discretionary Profit Sharing Contributions Safe Harbor Contributions Workers Compensation Insurance C-4 Medical Treatment Workers Compensation and FMLA/CFRA Workers Compensation Fraud Scheduled Holidays C-5 Payment for Scheduled Holidays Loss of Holiday Pay Half Day Holiday Start Time Adjustments for Half Days Day by Day Analysis: Observed Holidays Worked and Half Day Holidays Holidays Occurring During Pre-Approved PTO or Other Paid Absence Religious Holiday Accommodation Paid Time Off (PTO) C-8 Scheduling PTO Accrued and Unused PTO Payment of Accrued/Unused PTO Upon Employment Separation Accumulated Short Term Sick Leave Paid Sick Leave for Part Time Employees (-25 hours)

7 Time Off Without Pay C-12 EPIC Management, LP Employee Handbook Revised January 2015/Issued 4-1-2015/Effective 4-15-2015 Absence without Authority Bereavement Leave C-12 Alternative Workweek Additional Time Off: Bereavement Pay Employee Assistance Program (EAP) C-14 Jury Duty C-15 Witness Duty and Subpoenas C-15 Seminar Attendance and Continuing Education C-15 CEU Reimbursement Notary Public C-16 Check Cashing C-16 Medical Co-Payment Waiver C-16 Employee Referral Program C-16 SECTION D LEAVES OF ABSENCE General Information

8 D-1 FMLA/CFRA Leave Eligibility D-2 Serviceman Family Leave D-3 Pregnancy Disability Leave D-4 Organ or Bone Marrow Donation Leave D-4 Calculating the 12 month Protection Period D-4 Eligibility for Compensation Increases While on Leave D-5 Notice Requirements D-5 Benefit Coverage while on FMLA/CFRA/PDL D-6 Premium Shared Costs Eligible Employees on Military Leave Return from FMLA/CFRA/PDL Leave D-7 Military Spouse Leave D-7 Personal Leave D-7 Workers Compensation Leave D-8 KinCare Leave D-9 Outside Employment while on Leave D-9 SDI and PFL Compensation D-9 Other Required Leaves

9 D-10 EPIC Management, LP Employee Handbook Revised January 2015/Issued 4-1-2015/Effective 4-15-2015 SECTION E COMPENSATION AND TIMEKEEPING Performance Evaluation E-1 Performance Improvement Plans (PIP) E-2 Wage/Salary Reviews and Adjustments E-3 Linguistic Differential Shift Differential On-Call Differential ERP Differential Position Differential Vesting Temporary Operational Physician Support (TOPS) Compensation for Meetings E-7 Workweek, Workday.

10 And Work Schedules E-7 Workweek Workday Work Schedules and Assignments Attendance and Punctuality E-8 Job Abandonment Recording Accurate Time Excessive Absenteeism Incidents of Tardy Approved Time off E-12 Permission to Leave during Working Hours E-13 Timekeeping and Time Records E-13 Rest and Meal Periods E-13 Overtime E-15 Pay Periods/Paydays E-15 Payroll Deductions E-16 Payroll Records and Right to Inspect E-16 Direct Deposit E-17 Show Up and Reporting Pay E-17 Call Back Pay E-18 On Call Pay E-18 Work in a Higher Classification E-18 Wage Garnishment E-18 EPIC Management, LP Employee Handbook Revised January 2015/Issued 4-1-2015/Effective 4-15-2015 SECTION F EMPLOYEE RELATIONS AND CONDUCT Effective Comm