Transcription of Welcome to your member website
1 2019 aetna Inc. 062419 Welcome to your member website The member website gives you quick, easy access to the information you need. You'll see four main categories on the home page: Policy Claims My profile Message centerHere s where you can access some helpful tools: Frequently Asked Questions Go paperlessMy profile > Preferences > Paper savings > Receive electronic correspondence View your claims/explanation of benefits (EOB)Claims > View claims Submit your health claims (Non-Medicare Supplement healthinsurance only)Claims > Submit health claim Download your ID cardPolicy > Policy documentsNote: Contact us for Dental, Vision & Hearing ID cards.
2 View your policy pagesPolicy > Policy documents Update your addressMy profile > My information > Address details Update your payment method/bank informationMy profile > Policy information > Bank details View your payment historyPolicy > My policies > View payment history Track request statusMessage center > Track requestsAnd if you need any additional assistance, you can use the Contact us page to view all of our contact information. Thank you for being part of our family.
