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WellCare Flex Card

Should you have additional questions, you may contact WellCare directly at 1-833-444-9089 WellCare Flex card Frequently Asked Questions WellCare is now offering members an exciting new benefit in 2020 the Flex card ! WellCare Members enrolled in plans eligible for this benefit receive a prepaid VISA debit card that may be used to cover part of members out-of-pocket expenses at a dental, vision or hearing provider that accepts VISA. The benefit ranges from $500 - $1500 annually. We have put together some of the most frequently asked questions to help you apply this new benefit in your office. FAQs: What does the Flex card cover? This benefit covers part of a member s out-of-pocket expenses at a dental, vision or hearing provider. Out of pocket expenses may include: Balance over the Eyewear Allowance (Reminder: Bill Premier for the full retail cost) Replacement Glasses or Contacts Additional Prescription Eyeglasses/Contacts or Prescription Sunglasses Retinal Imaging/Fundus Photos performed during a Routine Eye Exam What does it not cover?

It is like a Visa Gift Card or Visa Debit Card. It cannot be redeemed for cash. Is a PIN required? The Flex Card can be processed as a credit transaction so that a PIN is not required. However, if a PIN is requested, the PIN is the last four digits of the card number.

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Transcription of WellCare Flex Card

1 Should you have additional questions, you may contact WellCare directly at 1-833-444-9089 WellCare Flex card Frequently Asked Questions WellCare is now offering members an exciting new benefit in 2020 the Flex card ! WellCare Members enrolled in plans eligible for this benefit receive a prepaid VISA debit card that may be used to cover part of members out-of-pocket expenses at a dental, vision or hearing provider that accepts VISA. The benefit ranges from $500 - $1500 annually. We have put together some of the most frequently asked questions to help you apply this new benefit in your office. FAQs: What does the Flex card cover? This benefit covers part of a member s out-of-pocket expenses at a dental, vision or hearing provider. Out of pocket expenses may include: Balance over the Eyewear Allowance (Reminder: Bill Premier for the full retail cost) Replacement Glasses or Contacts Additional Prescription Eyeglasses/Contacts or Prescription Sunglasses Retinal Imaging/Fundus Photos performed during a Routine Eye Exam What does it not cover?

2 Some of the services not covered with the Flex card are: Additional Routine Eye Exams Cosmetic Services Non-prescription Sunglasses Services rendered Out-of-Network What are the merchant category codes I need to know? Merchant codes applicable to Premier providers are: 8042: Ophthalmologists and Optometrists 8043: Opticians, Opticians Goods and Eyeglasses Which merchant code am I registered with? We recommend you contact your Bank Merchant to verify you are registered for one of the vision merchant codes above. Is the Flex card used like cash? It is like a Visa gift card or Visa Debit card . It cannot be redeemed for cash. Is a PIN required? The Flex card can be processed as a credit transaction so that a PIN is not required. However, if a PIN is requested, the PIN is the last four digits of the card number. How do I know if the Member has a balance left on their Flex card ? Please have the member call WellCare directly at 1-833-444-9089 to confirm their balance.

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