Windows compatibility overview Mutoh devices

1 Windows compatibility OVERVIEWW indows compatibility overviewPage 1 Dear Customer,The questions are rising regarding the compatibility of our Mutoh products with Windows 7. We would like to take the advantage to make a complete overview . Simultaneously with this update, the Windows driversection on Mutoh s member Site has been overview will only handle the following Windows operating systems. Windows XP with SP2 (32 bit and 64 bit) Windows Vista (32 bit and 64 bit) Windows 7 (32 bit and 64 bit) Windows server 2003 Windows server 2008 Older versions are still available but no longer to Mutoh s member Site > window drivers > discontinued products for more bundle contains the following documents:1. TIB388 about the Windows compatibility of all Mutoh devices subdivided in Printer drivers on page 3 RIP software on page 4 Cutter drivers and Mutoh software on page 52.

2 Procedures to help you (un)installing the drivers and available Mutoh softwarePlease note that all the documents mentioned below can be found on the Windows Driver Section of the Mutoh s member Site. DrafStation Pro driver Driver uninstall on page 7 Driver installation on page 8 Check version of the driver on page 11 Cutters USB drivers Install USB drivers on page 12 Check which COM port has been used for the USB communication as follows: on page 14 Uninstall/update USB drivers on page 15 Mutoh CutServer Install the CUTserver on page 16 Create and set a hot folder on page 16 Backup the settings of the machine on page 16 SC-Pro LAN manager Installing the LAN manager > On Windows XP and Vista on page 17 Installing the LAN manager > On Windows 7 on page 18 Configure the LAN manager on page 20 TECHNICAL INFORMATION BULLETINR elease date: 22 April 2010 Bulletin N : 2010 / 388 FROM: Mutoh service & support departmentFOR:AUTHORIZED Mutoh RESELLERS ONLYTIB388.

3 All Mutoh devices - Windows compatibilityPage 2 Dear Customer,The questions are rising regarding the compatibility of our Mutoh products with Windows 7. We would like to take the advantage to make a complete overview . Simultaneously with this update, the Windows driver section on our member site has been overview will only handle the following Windows operating systems. Windows XP with SP2 (32 bit and 64 bit) Windows Vista (32 bit and 64 bit) Windows 7 (32 bit and 64 bit) Windows server 2003 Windows server 2008 Older versions are still available but no longer to Mutoh s member Site > window drivers > discontinued products for more is necessary to split up this compatibility overview in 3 main categories. Printer drivers RIP software Cutter drivers and Mutoh softwareAll Mutoh devicesWindows compatibilityTIB388: All Mutoh devices - Windows compatibilityPage 31 Printer driversMutoh only offers Windows drivers for the DrafStation Pro (RJ-900).

4 All other Mutoh printers are sold with a RIP software which will take care of the direct communication with the Mutoh device without the need for any Windows based drivers. However, these RIP software are not for to RIP software on page 4 Helpful documents DrafStation Pro driver Driver uninstall on page 7 Driver installation on page 8 Check version of the driver on page 11 DeviceDriverCompatible with .. Windows Server 2003 - 32 bit Windows Server 2008 - 32 bit Windows XP - 32 bit Windows Vista - 32 bit Windows 7 - 32 Windows Server 2003 - 64 bit Windows Server 2008 - 64 bit Windows XP - 64 bit Windows Vista - 64 bit Windows 7 - 64 bitTIB388: All Mutoh devices - Windows compatibilityPage 42 RIP softwarePlease find below an overview of the most common RIP software used in combination with Mutoh printers and their compatibility with = current version is sold by Mutoh --------------* Most RIP software will work on 64 bit systems, but these version are still in beta phase.

5 Logically, no success will be guaranteed when installing one of these versions.** There is a special driver update required when working with the Kona series cutters. This file ( ) can be found on Mutoh s FTP and should be copied over the existing softwareVersionWindows XPWindows VistaWindows 732 bit *32 bit *32 bit *version 6 or lowerversion 7version 4version 5 with SP 12 **version 5 with SP 14 **not recommendedversion 5version 6 TIB388: All Mutoh devices - Windows compatibilityPage 53 Cutter drivers and Mutoh softwarePlease find below an overview of the available drivers and software packages for the Mutoh * When you try to install the Lantronix CPR manager in a Windows 7 environment, it seems to be impossible and incompatible. However, there is a work around. Refer to Installing the LAN manager > On Windows 7 on page 18** There is a special driver update required when working with the Kona series cutters.

6 This file ( ) can be found on Mutoh s FTP and should be copied over the existing systemWindows XP with SP2 Windows VistaWindows 7 DeviceToolDriver / Software32 bit64 bit32 bit64 bit32 bit64 bitUSB manager * driver ** driver ** : All Mutoh devices - Windows compatibilityPage 6 Helpful documents Cutters USB driver Install USB drivers on page 12 Check which COM port has been used for the USB communication as follows: on page 14 Uninstall/update USB drivers on page 15 Mutoh CutServer Install the CUTserver on page 16 Create and set a hot folder on page 16 Backup the settings of the machine on page 16 SC-Pro LAN manager Installing the LAN manager > On Windows XP and Vista on page 17 Installing the LAN manager > On Windows 7 on page 18 Configure the LAN manager on page 20 DRIVER (UN)INSTALLD river (un)installPage 71 Driver uninstallBefore installing a new driver it is necessary to uninstall the previous version.

7 Uninstall the driver manually as described below and do not use the (un)installation 1: Open your printer folder via the Windows control 2: Right-click on the Mutoh RJ-90x logo and choose 3: Click on file in the menu bar and choose server 4: Click on the drivers 5: Select the Mutoh RJ-90x and select remove. Be sure to remove driver AND driver 6: Now you can install the new It might be possible that the menu bar is not shown in a Windows Vista or Windows 7 environment. Press F10 to call up the (UN)INSTALLD river (un)installPage 82 Driver installationBe sure to uninstall the previous driver first BEFORE installing a new driverRefer to Driver uninstall on page 7 Choose one of the following options: Automatic installation - for Windows 32 bit OS > Network printing on page 8 Automatic installation - for Windows 32 bit OS > USB printing on page 9 Manual installation - for Windows 64 bit OS on page 10 Installation on Windows server 2003 on page 10 Automatic installation - for Windows 32 bit OS1)Network printingStep 1: Download the correct driver Windows 32 bit driverStep 2: Unzip the driver packageStep 3: Open the folder, localize the file and open 4: An installation wizard will 5: Select the plotter model and click on 6: Select which items to install and click next.

8 Driver Status monitor (optional)Step 7: Read license agreement and click on agrees to 8: Select network in this 9: Fill in the form popped up and click on settings. Port name IP address of the plotterStep 10: Fill in the driver name and click on 11: Press next to install the driver (and status monitor)Step 12: Click on end to close the installation 13: Check the version of the driver to be sure the installation has been finalised to Check version of the driver on page 11 DRIVER (UN)INSTALLD river (un)installPage 92)USB printingStep 1: Download the correct driver Windows 32 bit driverStep 2: Unzip the driver packageStep 3: Open the folder, localize the file and open 4: An installation wizard will 5: Select the plotter model and click on 6: Select which items to install and click next. Driver Status monitor (optional)Step 7: Read license agreement and click on agrees to 8: Select USB in this 9: Press next to install the driver (and status monitor)Step 10: Click on end to close the installation 11: Power ON the plotter and connect it to the computer via 12: The USB printing support driver will be installed 13: Check the version of the driver to be sure the installation has been finalised to Check version of the driver on page 11 DRIVER (UN)INSTALLD river (un)installPage 10 Manual installation - for Windows 64 bit OSThere is no installation wizard available for the Windows 64 bit operating systems.

9 Therefore, the driver should be installed manually as follows:Step 1: Download the correct driver Windows 64 bit driverStep 2: Unzip the driver packageStep 3: Power ON the printer and be sure that it is connected via a network 4: Open your printer folder via the Windows control 5: Select add 6: Select add a local 7: Select create a new port - standard TCP/IP 8: Set the following and click next: Device type: TCP/IP Device. Hostname or IP address: Set the internet protocol address of the plotter. Port name: will be automatically filled in. Clear the checkbox query the printer and automatically select the driver to 9: Select custom and click on settings when the additional port information window is displayedStep 10: Fill in the port settings and click ok.

10 Port name: IP address of the plotter Printer name or IP address: IP address of the plotter Protocol: RAW Port number: 9100 Step 11: The additional port information window will be displayed again, click next this 12: The add printer wizard will open. Select have 13: Browse to the folder to where you have unpacked the driver 14: Select the correct 15: Click on 16: Type a printer name and click 17: The driver will now be 18: It is possible that Windows Vista cannot verify the publisher of this driver software. If this screen appears, click on Install this driver software 19: Check the version of the driver to be sure the installation has been finalised to Check version of the driver on page 11 Installation on Windows server 2003 Step 1: Log on to the server as 2: Start the group policy editor (in command line, type ).