Working at Moneypenny

1 Are you sitting comfortably? Then let s begin: Moneypenny handles calls on behalf of businesses, removing the unwelcome answering machine or unreliable mobile connection by providing that all-important human contact for customers. Small businesses, (which perhaps don t have the budget or inclination to employ an in-house receptionist) have the freedom to carry out their daily business without worrying about looking after the companies use us to support or replace their traditional telephone reception set-up this means they don t have the HR headache of organising cover for the phones; so they can get on with what they do best, and be confident that every call is being handled we recruit fantastic people who love Working together and with us to ensure that our clients get an unprecedented level of care and service.

2 The result? A business that is growing fast and that offers a host of new and exciting opportunities for the right are we the best? Brilliantly handling calls for our clients Promptly and efficiently taking and relaying messages to clients Working with our clients to ensure we are looking after their calls as efficiently and effectively as possible Handling queries and requests for information from our clients customers Working with your team to keep clients smiling Occasionally sourcing information for clients train schedules or quotes Generally smiling, being extra friendly, helpful and positive in all dealings with clients, their customers and our teamWhat you will be , Moneypenny .

3 Moneypenny one of our super-duper PAs or receptionists you will be a vital cog in the Moneypenny machine. Not only will you represent Moneypenny to our clients, you will be representing those clients too. In return for your commitment, time and energy we will give you a competitive salary, full training, a fun and ber friendly Working environment, an important role within our growing team, and good prospects for promotion as the company expands (and expanding we are!). Your PA/Receptionist role:What does Moneypenny do? Working at MoneypennyWelcome to Moneypenny 1 How does Moneypenny offer this service?To give you a clearer picture of what we do, here s a little scenario:Let s pretend he s called backgroundJohn s client calls.

4 Using some clever technology, the call is redirected to Sian, who answers the call in John s company happens next?Depending on John s instructions, Sian can deal with the call herself, put the call through to John or take a message, which is forwarded via text or email. Every call capturedJohn s Moneypenny PA is Sian. She understands John s business, recognises his regular callers and knows how he wants his calls clever bit!Sian has access to comprehensive informationabout John and his company, ( the office address andnames of key personnel).Sian uses this informationto handle thecall superbly. John is happy because heknows Sian captures every call just as if she is based in his all starts with a we need from you:Team playerAttention to detailConfidence with computers, in particular experience with Microsoft OfficeAnd a sense of humour always helpsIt goes without confident telephone mannerHere s SianCommonsense and lots of it!

5 Welcome to Moneypenny 2 Excellent speaking voiceMondayTuesdayWednesdayThursdayFrida ySaturdaySundayWeek - - - - - 2 - - - - - - - - - - - 4 - - - - - 5 - - - - - - - - - - - of work: Working at Moneypenny means committing to Working different rotas throughout the year. Therefore you need to be flexible and able to work the odd weekend and bank holiday. We promise that you will have your rota well in advance so that you can make plans at home to make the most of your s an example of one of our rotas to give you an idea of our requirements:Weekend away?

6 ZzzLazy Sunday?Brunch with friendsSeaside strollPub lunchFamilyday out?Bit of shopping, perhaps?Familyday out?Welcome to Moneypenny 3 Movie dayCoffee & a catch upDo the weekly shopThings to know: Starting salary will be 17,000 Equivalent of 26 days annual holiday hour Working week (scheduled to work a Saturday or Sunday - every 1 in 4) 3 paid sick days per holiday year 6 month probationary period Wellness Bonus - cumulative cash sum every 6 months for staying wellMoneypenny, Western Gateway, Wrexham LL13 7 ZBLIFEASSURANCES tarting salary of 17,000(full-time) paid into your bank account on the last Working day of each monthSubsidisedLUNCHESFrom birthday cake to the availability of an interest-free loan and a health care cash plan, Moneypenny is all about giving back to its dedicated and loyal for every6 months absence-freeINTEREST-FREE STAFF LOAN (after 12 months employment)

7 FELLOWSHIPAWARDSCHESTER RACESLOTSOF CAKEON-SITEPUBGREAT PARTIES& TEAM EVENTSCHILDCAREVOUCHERS 15% off your childcare bill at Saplings Children s NurseryHEALTH CARE CASH PLAN FREE EYE TEST plus 10% discount onany frames or lensespurchased fromSchwarz Opticiansin WrexhamWelcome to Moneypenny 4 The main Moneypenny number, in use 24/7, is 01978 367400.