WorldAware Solutions - Risk - Retirement - Health | Aon

1 WorldAware SolutionsYour comprehensive safe travel programmeAon Risk SolutionsGlobal Risk Consulting Crisis ConsultingHeading 23 Travel risk landscapeBusiness travellers are exposed to multiple travel risks - ranging from a lost passport or minor transportation issue, to a serious medical or security incident caused by either man-made or natural events. People operating in new and/or unfamiliar environments are often far more vulnerable than they would be at home. Organisations have a duty of care to safeguard their employees when they fail in this duty not only puts business travellers at risk, it could leave your business open to litigation and cause significant damage to your brand and reputation.

2 WorldAware Solutions In order to help you oversee and control your travel risk, Aon has created WorldAware of four interlinked components, our award winning* WorldAware Solutions enables you to deliver safe travel advice and procedures, prepare your employees before travel, track your travelling population and respond in the event of any travel related simple, easy to implement system, WorldAware Solutions works in conjunction with your existing insurance policies and third party risk analysisAwarenessRisk managed travelIncident managementAon Risk Solutions | Global Risk Consulting | Crisis Consulting*CIR Risk Management Awards, 20124 Travel risk analysisThe initial analysis phase of the programme includes a dedicated consultant reviewing all your travel related policies, procedures, risk transfer and response consultancy relationships.

3 As part of this review phase we provide: Recommendations, if required, to reduce your organisation s travel risk exposure. This may also include a review of relevant insurance policies to provide an improved, cost effective risk transfer programme A safe travel procedures document outlining the agreed process and methodology for managing employee travel, including trip logging, approval and sign-off, third party provider tie-in, reporting and response procedures During the travel risk analysis we also help you set up your Travel Management System (TMS) with your company and travellers travel risk analysis phase is imperative to ensure you have robust safe travel procedures and can enhance your resilience and ensure your risk transfer programme is appropriate and and discuss:Size of traveling populationProfile of travellersExperience of travellersRoutine travel destinationsElevated risk destinationsRisk appetiteReview and discuss.

4 Travel booking policySafe travel policyCrisis management planCrisis communications planCorporate securityThird party security providers Corporate medicalThird party medical providersReview and discuss:Business travelPersonal accidentK&R and extortionOtherResponding organisationsDeliver:Safe travel procedureAnalysis of vulnerabilitiesOutline recommendationsTravel risk profileExisting travel procedures and relationshipsExisting insurance policiesVulnerabilities and recommendationsUnderstand the riskMitigate the riskTransfer the riskManage the riskTravel risk analysisAwarenessRisk managed travelIncident managementAon Risk Solutions | Global Risk Consulting | Crisis Consulting5 Training and awareness ensures your personnel are prepared before they travel, helping them plan effectively and reduce their online, or via mobile applications.

5 The WorldAware country risk information service informs your travellers about each countries security situation and provides essential travel safety advice. The country risk information service grades countries according to five risk categories; negligible, low, medium, high and severe. The risk categories correspond to your safe travel procedures, making it easy for travellers to see what processes they need to take depending on the risk of the countries they plan to can also provide traveller training from online e-learning modules to hostile environment awareness training (HEAT) courses.

6 Aon is not tied to any one training organisation, therefore providing impartial advice on the best course and supplier to meet your specific needs. Our operations centre also produces situation specific executive travel briefs following significant natural or man-made events that could have an impact on business travel. AwarenessTravel risk analysisAwarenessRisk managed travelIncident managementHeading 6 Enter basic trip detailsReview country risk information travel brief and safety adviceTravelReceive alerts if the risk increases7 Risk managed travelWorldAware Solutions provides you with access to a secure, online Travel Management System that helps you track and report on your travelling population.

7 The portal captures all travel related data, including the risk profile of individual trips, details of any incidents and personnel and company profile information. Each traveller records their basic personal information on the system and has the option to store more details, such as copies of their passport, prescriptions or proof of life questions, so that this data is available in the event of an trips to high risk destinations, the TMS incorporates an embedded risk assessment and trip approval function. It enables you to deliver safe travel procedures and report on global travel at the touch of a risk informationApproves tripDeclines tripTraveller implements mitigation measuresNo travelTravelReceive check calls/emails and updatesEnter basic trip detailsEnter detailed trip detailsReview country risk information travel brief and safety adviceOperations centre performs review and allocates risk scoreTravelRisk manager informed of score and recommendationsRisk ManagerReceive alerts if the risk increases12345 Country risk ratingTravel risk

8 AnalysisAwarenessRisk managed travelIncident managementAon Risk Solutions | Global Risk Consulting | Crisis ConsultingHeading 89 Incident management WorldAware Solutions includes access to Aon s 24/7 operations centre, manned by former military personnel with extensive experience of dealing with company is given one unique telephone number to ensure all advice and response actions correspond to your safe travel centre provides you with peace of mind that, should an incident occur, your employees have instant access to expert TMS tracks all incident response communications and actions, so you can easily review the status of current or past incidents.

9 This provides an audit trail of the actions taken by the operations centre or your crisis management team to bring the situation to a safe your dedicated telephone number, you can also access Aon s crisis resolution team who can provide strategic incident management advice to your own crisis management team and assist in the development of crisis resolution centre First line supportOperations centrestabilises situationTravellerRoutine events(All incidents recorded in TMS)Operations centre triggers appropriate responseTriggers appropriate responseEngages Aon s crisis resolution teamClient s crisis management teamMajor incidentsTravel risk analysisAwarenessRisk managed travelIncident managementAon Risk Solutions | Global Risk Consulting | Crisis ConsultingHeading 1011 WorldAware Solutions WorldAware Solutions is a simple system that enables you to keep your employees safe, meet your duty of care obligations, deliver safe travel advice and procedures.

10 Track your travelling employees and respond in the event of any travel related benefits: Comprehensive programme: combining travel risk analysis, awareness, risk managed travel and incident management into one coordinated travel risk programme, thereby reducing gaps or duplications in service Complete control of all your travel risk: providing an automated system for delivering safety advice and signing off on high risk travel Single point of contact: wrapping around your existing policies and third-party provider arrangements to give you a one stop shop for travel risk management Linked to your insurance policies: our travel risk management tool provides a thorough assessment of, and integration with, your travel related insurance policies Quick and easy to implement: implementation of WorldAware Solutions typically takes six weeks Cost effective.