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www.Hilton

Meeting & Event Resource Guide Our goal is to be the Best to Do Business With. There are various stages when we interact with you, the customer. They are: solicitation and marketing, sales and booking, pre-planning, on-site and post-event. Through each of these stages, we focus on the following touch points: creativity, consistency, communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information. It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change.

GENERAL INFORMATION The Hilton New York is a sophisticated hotel conveniently located in the midst of business and media centers in New York City, at West 53rd Street and Avenue of the Americas (Sixth Avenue). Hilton New York hotel guestrooms are spacious and stylish with a comfortable work area, high-

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Transcription of www.Hilton

1 Meeting & Event Resource Guide Our goal is to be the Best to Do Business With. There are various stages when we interact with you, the customer. They are: solicitation and marketing, sales and booking, pre-planning, on-site and post-event. Through each of these stages, we focus on the following touch points: creativity, consistency, communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information. It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change.

2 We look forward to supporting you in planning a successful event. hilton New York 1335 Avenue of the Americas New York, NY 10019. Table of Contents General Information Hotel Overview Resource Information Hotel specifics listed alphabetically Forms Credit Card Authorization Credit Application Exhibit Booth Menu Gourmet Boxed Luncheons Exhibitor Booth Hospitality Order Form Internet/Phone Form Cleaning Services Request Form List of Official Vendors Production & AV Regulations For all other forms, please contact your Catering/Events Manager. GENERAL INFORMATION. The hilton New York is a sophisticated hotel conveniently located in the midst of business and media centers in New York City, at West 53rd Street and Avenue of the Americas (Sixth Avenue).

3 hilton New York hotel guestrooms are spacious and stylish with a comfortable work area, high- speed internet access (wired and wireless), multiple-line phones, voicemail and data port, alarm clock radio with MP3 connection and complimentary newspaper Monday through Friday. Luxurious marble baths and hair dryers are also provided. The hilton New York hotel restaurants are New York Marketplace and the Etrusca Ristorante for a delightful fusion of Italian and American cuisine. For signature cocktails and lighter fare, enjoy Bridges and the Lobby Lounge. Our Atrium Fitness Center has 8,000 square feet dedicated to health and wellness.

4 The hilton New York is just moments from such famous landmarks as Radio City Music Hall, Museum of Modern Art (MOMA), Fifth Avenue shopping, Central Park, Rockefeller Center, Carnegie Hall, Lincoln Center, Broadway and Times Square. The hilton New York well-appointed guestrooms and impeccable service. And, did you know that the hilton New York hotel now provides guests with the opportunity to check themselves in or out via self-service, easy to use touch-screen kiosk terminals? These kiosks are located in the main lobby of the hilton New York hotel and will provide you with an alternative to the traditional front desk registration experience.

5 Available from 7:00AM - 10:30PM, the kiosks may be used for to check in or check-out, or as a private check-in solution for large groups. We know your time is valuable - try our kiosks upon your departure or at the beginning of your next stay at the hilton hotel - and never wait in line again! RESOURCE INFORMATION. Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA). Audio/Visual Automated Teller Machines Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center Bus/Bus Companies Car Rental Agencies Cash Paid Outs Cash Paying Guests Celebrity/ Dignitary Visits Changing Facilities/Day Use Check Cashing Privileges Check-In and Checkout Coat Check Services Coffee Maker Community Outreach Concierge Convention Center Corkage Credit Cards Credit Policy Currency Exchange Dance Floor Decorations Destination Management Companies (DMC).

6 Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Dressing/Green Rooms Drug Stores Dry Cleaning eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits Fax Machines Fax Numbers Fire Codes Fitness Center Flags Floral/Florist Food Donations Freight Elevator General Manager Gift Ideas Gratuities Group Reservations Identification Program (GRIP). Group Check-In, Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline Hospitality Desks Hospitality Suites Functions Hotel Facts/History Hotel Map Housekeeping In Conjunction With (ICW's).

7 Indemnification In-Room Dining Interpretation/Translation Services Internet Services Key Cards Key Hotel Contacts Kiosks Kosher Labor Limousine Services Linen Selection Liquor Laws Load-In/Load Outs (Production, Decor, & Staging). 5. Loading Dock Local Information Lost and Found Luggage Storage Manager on Duty (MOD). Mail Services Massage Therapy Master Accounts Medical Facilities/Services Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard Music/Musicians Office Equipment/Supplies Package Room Parking Personalized On-Line Group Page (POG). Pets (policies). Pianos Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Production Crew Meals Public Transportation Pyrotechnics Radios/Pagers/Nextels Registration Assistance Reservations (RAPID!)

8 Restaurants/Lounges Restaurant Reservations Restrooms Resumes Rigging Ropes/Stanchions Rooming Codes/Rooming Lists Safes/Safety Deposit Boxes Security Shipping and Receiving Shoe Shine Shopping Signage/Banners Site Inspection/Pre-planning 6. Smoking Sound System Spa Special Meal Requests Storage Suites Sunrise/Sunset Taxes Taxicabs Telephones/Telecommunications Theme Parties Tours/Sightseeing Trash Removal Tuxedo/Formalwear Voice Mail Weather Wheelchairs Wired Payment Worship Services Zip-Out Checkout 7. ADVERTISING OPPORTUNITIES. The hotel offers groups and their affiliate's opportunities to sponsor/advertise during the specified dates of the meeting/exhibit.

9 Your Event manager will provide detailed information and can discuss other ideas not listed below: Logo products, , keycards, cocktail napkins, to go lunch boxes, etc. Elevator Channel Video Channel Plasma Screens Banners/Signage Back to Resource Information AFFILIATES. Groups meeting in conjunction with a conference, but not part of the official convention program who require meeting space will work directly with our Event Services Department. All meeting space, if available, will be at the hotel's normal prevailing room rental rates and will be subject to the hotel's standard contract terms and conditions.

10 A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event, so that they can be individually contacted by the Catering/Event Services Department to set up food, beverage and billing arrangements. Back to Resource Information AIRLINE INFORMATION. Airline Nationwide Aero Mexico 1-800-237-6639. Air Canada 1-888-247-2262. Air France 1-800-237-2747. Air India 1-800-223-7776. Air Jamaica 1-800-523-5585. Air New Zealand 1-800-262-1234. Air Tran 1-800-247-8726. Alaska Airlines 1-800-426-0333. All Nippon Airways 1-800-235-9262. American Airlines 1-800-433-7300. America West Airlines 1-800-235-9292.


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