Your electricity bill – actual

1 Ways to pay your billWhen paying you need your customer reference number which is 1234 1234 1234. Please allow 3 working days for your payment to clear at a bank or Post Office and 5 working days if you pay by to Direct DebitIt s easy, convenient and saves you money. Call us on 0800 048 0101 to spread your payments over the year, or pay your bill in full each card, by phone or onlineCall us on 0800 294 4464 or visit us on 0800 048 0202 to or phone bankingPay directly to our account number 71584685 and sort code the Post OfficeTake your bill or payment card, fill in this payment slip and make your cheque payable to Post Office Ltd .By PayPointTake your whole bill and pay by any bank or by postMake cheques payable to British Gas Trading Ltd and write your customer reference number on the back.

2 Take your cheque with this completed payment slip to the bank, or send them to British Gas, Payment Area 55, Camberley, GU95 1AB. Please don t send cash in the post. Some banks charge for this usMessage boar dMr A SAMPLe 2 SAMPLe STreeTSAMPLeTOwnSAMPLeShireAB12 3 CDPage 1 of 2 Avoid estimated bills when you manage your account online 048 0101Or for enquiries call us onMon - Fri, 8am - 8pm, Sat, 8am - have your meter reading handyIf you would like to view your previous bills, visit and you will be able to access your energy account(s) when it suits reference number1234 1234 1234 bill date:04 March 2010 bill period:25 nov 09 03 Mar 10 Copy as requestedSupply address: 86 eDLeSTOne rOAD, Crewe, Cw8 1 ABYou re on our Standard billBalance brought forward you ve used this period Prompt Pay discount creditVAT at 5% to pay For further details please turn over your electricity bill actualPlease pay to reach us by 18 Mar 2010 Pay by this date and you ll benefit from our PromptPay discount on your next billBefore this billYour previous bill in debitwhat you paid after yourlast payment 125/6/10 16:42.

3 50 electricity payment slip British GasPlease do not write in the area below or fold this voucherCashiers stamp and initialsTotal cashCheques DateSignature/ /123412341234 MDaa430653C ppC 74 XHSBC Head Office Collection Account9826 1388 9085 0018 1165 761143 06531234 1234 1234 Cheque acceptable at a Post OfficeAmount dueno fee payable at counter32155 Reference (customer account number)Credit account Printed by Communisis43-06-53bank giro creditPage 2 of 3 Continued on the next page 1 Aug 08 - 29 Jun 0930 Jun 09 - 19 Aug 0904080120160kWhThe above includes estimated get a large print, talking or braille bill or to joinour Home Energy Care register call 0800 072 8625(Textphone 18001 0800 072 8626)Gas you ve used this periodMeter number.

4 G4W0056091090230 Jun 09 - actual00084 You gave us your meter reading5 Jul 09 - estimated 00113 Estimated =29 metric units used over 6 days (estimated)Gas units converted = kWh used over 6 daysFirst kWh x kWh x of gas used this period Jul 09 - estimated00113 Estimated when you changed how you pay20 Jul 09 - estimated 00236 Estimated =123 metric units used over 15 days(estimated)Gas units converted = kWh used over 15 daysFirst kWh x kWh x of gas used this period Jul 09 - estimated00236 Estimated when you changed how youpay19 Aug 09 - estimated 00463 Estimated =227 metric units used over 30 days(estimated)Gas units converted = kWh used over 30 daysFirst kWh x kWh x of gas used this period cost of gas used to British Gas PO BOX 3055,Eastbourne BN21 9FE All Central Heating enquiries: 0845 950 0400 Call 0800 111 999 (24 hours) To find the name and address of the company responsible for the gas pipeline delivery network to your home, please call 08701 600 229 (lines open Mon-Fri 8am to 9pm, excluding Bank Holidays).

5 1635800902 Manweb Pricing Accuread read your 1 Please contact us on 0800 072 8631, go to , or write to British Gas Customer Solutions Team, PO BOX 3054, Eastbourne BN21 9FD. We will do all we can to resolve your issue straight 2 If you remain dissatisfied, please write to:Adele Barker, Customer Service Director, British Gas, PO BOX 3054, Eastbourne BN21 following steps 1 and 2 your are dissatisfied you may contact the Energy Ombudsman on 0845 055 0760 (Textphone 18001 0845 051 1513), or via The Ombudsman offers a free, independent service where customer and supplier cannor reach final resolution. Their final decision is binding on the energy supplier, not the Direct, the Government s helpline for consumer advice, offers clear, practical and impartial help and advice.

6 You can call on 0845 04 05 06 or go to contact detailsEmergency? Smell gas? your gas meter point reference numberComplaint relating to your energy account?Advice?Daily average of the gas you ve usedWhat you paid thank youOnline Credit/Debit Card Payment26 Dec 2009 payments you ve usedMeter number: UL78K1123425 nov 09 3 Mar 10 08666 09414 actual we read your meterActual you gave us your meter reading= kWh used over 99 days ( actual )First 136 kwh 612 kwh of electricity used this period cost of electricity used consumptionElectricity usage comparison (including estimated readings)From 04 Mar 2009 to 03 Mar 2010, you used 2,758 kwh of electricity . If you continue to use energy at the same rate over the next 12 months, we estimate your cost will be (Based on the following tariff breakdown).

7 PeriodYour tariffProjected cost04 Mar 10 03 Mar 11 Standard Tariff FAQs please go to get a large print, talking or braille bill or to join our home energy Care register call 0800 072 8625(Textphone 18001 0800 072 8626)Other contact detailswrite to British Gas PO BOX 3055, eastbourne Bn21 9Fe All Central heating enquiries: 0845 950 0400 Electrical emergency or powercut? Call 0800 056 8090 (24 hours) your electricity distributor is:Ce electric (Yorkshire area), PO BOX 161, 161 Gelderd road, Leeds, LS1 1 QZYour electricity supply numberS01801100235232 2634910 Accuread read your xxxx Pricing AreaComplaint relating to your energy account?Step 1 Please contact us on 0800 072 8631, go to , or write to British Gas Customer Solutions Team, PO BOX 3054, eastbourne Bn21 9FD.

8 We will do all we can to resolve your issue straight 2 if you remain dissatisfied, please write to:Adele Barker, Customer Service Director, British Gas, PO BOX 3054, eastbourne Bn21 following steps 1 and 2 your are dissatisfied you may contact the energy Ombudsman on 0845 055 0760 (Textphone 18001 0845 051 1513), or via The Ombudsman offers a free, independent service where customer and supplier cannot reach final resolution. Their final decision is binding on the energy supplier, not the Direct, the Government s helpline for consumer advice, offers clear, practical and impartial help and advice. You can call on 0845 04 05 06 or go to 2 of 2kwh020040060080025 Nov 09 03 Mar 1025 nov 08 03 Mar 225/6/10 16:42:51