A Handbook for Measuring Employee Performance …
U nited States O ffice of Personnel M anagement A Handbook for Measuring Employee Performance MARCH 2017. table of contents FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. CHAPTER 1. contents Performance MANAGEMENT: BACKGROUND. AND CONTEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4. Employee Performance Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7. CHAPTER 2. DISTINGUISHING ACTIVITIES. FROM ACCOMPLISHMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12. The Beekeepers and Their Bees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12. Using Balanced Measures ........................................ ......... Categories of Work.
foreword T. his handbook is designed for Federal supervisorsand employees and presents an eight-step process for developing employee per-formance plans that are aligned with and support organizational
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