Administrative Functions - IFSTA

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140 Chapter 6 Administrative Functions Administrative FunctionsChapter ContentsCAse History ................................143 Customer service Concept ..................144 Customer Base ........................................ ..................145 Information-Gathering Methods ...............................146 Information Interpretation ........................................ .147 Service-Delivery Monitoring .....................................147 Policies and Procedures ....................147 Policies ........................................ ..............................148 Procedures ........................................ ........................149 Revision and Monitoring Process.

3. Identify the budget process. [NFPA® 1021, 4.4.3] 4. Define the role of records management in administrative duties. [NFPA® 1021, 4.4.2, 4.4.5] 5. Propose a revision to existing departmental procedures. [NFPA® 1021, 4.4.1; Learning Activity 6-1] 6. Develop a budget request for a specific departmental need. [NFPA® 1021, 4.4.3; Learning ...

  Request, Budget, Revisions, Budget request