Transcription of Administrative Functions - IFSTA
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Administrative Functions - IFSTA
140 Chapter 6 Administrative Functions Administrative FunctionsChapter ContentsCAse History ..143 Customer service Concept ..144 Customer Base ..145 Information-Gathering Methods ..146 Information Interpretation ..147 Service-Delivery Monitoring ..147 Policies and Procedures ..147 Policies ..148 Procedures ..149 Revision and Monitoring Process ..150 Orders and Directives ..150 budget Process ..151 budget Types ..151 Process Steps ..152records Management ..154 Record Types ..154 Electronic Data Storage/Retrieval ..158 Privacy Versus Public Access ..160 Chapter summary ..160review Questions ..161 Learning Activities ..162 Chapter 6 Administrative Functions 141 6 NFPA Job Performance requirementsThis chapter provides information that addresses the following job performance requirements of NFPA 1021, Standard for Fire Officer Professional Qualifications (2014).
3. Identify the budget process. [NFPA® 1021, 4.4.3] 4. Define the role of records management in administrative duties. [NFPA® 1021, 4.4.2, 4.4.5] 5. Propose a revision to existing departmental procedures. [NFPA® 1021, 4.4.1; Learning Activity 6-1] 6. Develop a budget request for a specific departmental need. [NFPA® 1021, 4.4.3; Learning ...
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