Advanced Audit Interviewing Techniques - ASQ

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3/8/20151Advanced Audit Interviewing TechniquesqKevin PoseyOne? problem with ISO audits3/8/20152One? problem with ISO auditsPoor Interviewing Skills! Interviewing is a core Audit skill, but Limited training opportunities and materials existexist Limited practical examples are available And let s face Auditors are not typically chosen for theirAuditors are not typically chosen for their awesome communication skillsBut there s a glimmer of hope!!3/8/20153Improvement vs. ComplianceAudit Program Goals3/8/20154Audit Program Goals - enhancedAI Five Essentials3/8/20155Benefits of Appreciative Inquiry3/8/20156Assumptions of AI In every society, organization or group, What we focus on becomes our reality. Reality is created in the moment, and there are multiple realities. The act of asking questions of an organization or group influences the grouporganization or group influences the group in some of AI People have more confidence and comfort to journey into the future when they carry forward parts of the pastforward parts of the past The parts of the past we carry forward should be the bestparts It is important to value differencesAnd perhaps most importantlyAnd perh

3/8/2015 1 Advanced Audit Interviewing Techniques Kevin Posey One? problem with ISO audits

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