Auditing Process-based Quality Management Systems

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Auditing Process-based Quality Management Systems Charlie Cianfrani and Jack West C. A. Cianfrani & J. E. West January, 2013. Agenda Course objectives What is an audit ? How to prepare for and plan an audit How to conduct an audit How to report on an audit Course closing C. A. Cianfrani & J. E. West January, 2013. Course Objectives Learn the basics of performing internal audits of a QMS based on the process approach process mentality Consider policy, objectives, processes, products and organizational alignment Prepare an audit plan Conduct an audit Document findings Write an audit report Ensure follow-up on corrective actions C.

• “Horizontal” audit — audit of one system across several functional groups (one thing-many places) –audit across several groups to evaluate if a consistent

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