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Basic Network Troubleshooting: Tips, Techniques & Tools

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Prepared by: DIS APSCN LAN Support Revised: June, 2015 Basic Network Troubleshooting: Tips, Techniques & Tools Basic Network Troubleshooting: Tips, Techniques & Tools 2 Section: Table of Contents Table of Contents Table of Contents ________________________________________ __________________________ 2 Introduction ________________________________________ ______________________________ 5 Establish A Baseline ________________________________________ ____________________ 5 What is a Baseline? ________________________________________ _____________________ 5 Why Establish a Baseline? ________________________________________ _______________ 5 Identify Normal vs.

Device inventory - The inventory allows you to see the device type, IP address, ports, MAC addresses, and attached devices at a glance. MAC address-to-port number list - If your hubs or switches do not have an OS that enables management, you should keep a list of the MAC addresses that correlate to the individual ports.

  Technique, Inventory

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