Transcription of Basic Network Troubleshooting: Tips, Techniques & Tools
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Basic Network Troubleshooting: Tips, Techniques & Tools
Prepared by: DIS APSCN LAN Support Revised: June, 2015 Basic Network Troubleshooting: Tips, Techniques & Tools Basic Network Troubleshooting: Tips, Techniques & Tools 2 Section: Table of Contents Table of Contents Table of Contents _____ 2 Introduction _____ 5 Establish A Baseline _____ 5 What is a Baseline? _____ 5 Why Establish a Baseline? _____ 5 Identify Normal vs. Abnormal Function _____ 5 Plan For Potential Problems and Future Growth _____ 5 Procedure For Establishing a Baseline _____ 5 Develop and maintain a Site Network Map. _____ 5 Include Details of Logical Connections. _____ 8 Compile a Hardware, Software, and Configuration inventory ( Network Notebook)_____ 8 Collect Statistical Data for Network _____ 9 Analyze Data and Establish Thresholds _____ 9 Fix Immediate Problems Identified _____ 10 Network Problems Analysis _____ 11 Performance Problems _____ 11 Sources of Network Slowness _____ 11 Duplex and Speed Setting Mismatches.
Device inventory - The inventory allows you to see the device type, IP address, ports, MAC addresses, and attached devices at a glance. MAC address-to-port number list - If your hubs or switches do not have an OS that enables management, you should keep a list of the MAC addresses that correlate to the individual ports.
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