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BASIC . SUPERVISION . Study Guide Effective January 2005. New York State Department of Transportation Transportation Maintenance Division 2. This book contains material adapted from many sources including: Supervising New York State: Introductory Program Developed by the New York State Governor's Office of Employee Relations, Cornell University, Extension Division of the NYS School of Industrial and Labor Relations, and The Civil Service Employees Association, Inc.: 1985. 3. TABLE OF CONTENTS: Introduction.
The skills of good supervision are new to most people when they are asked to lead for the first time. To be successful as a leader, the new supervisor needs to consider three broad
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