BUSINESS PROCESS FRAMEWORK (eTOM) AMDOCS - BME-HIT
BUSINESS PROCESS FRAMEWORK (eTOM)RELEASE 9BUSINESS CONTINUITYMANAGEMENTSECURITYMANAGEMENTIN SURANCE MANAGEMENTREVENUE ASSURANCEMANAGEMENT Manage Revenue Assurance Policy FRAMEWORK Manage Revenue Assurance Operations Support Revenue Assurance OperationsAUDIT MANAGEMENTSTAKEHOLDER & EXTERNAL RELATIONS MANAGEMENTFor the BUSINESS PROCESS FRAMEWORK (eTOM) processes definitions please refer to TM Forum document GB921D v9. The complete eTOM documentation is available at An electronic copy is available at | eTOM 9 Poster design AMDOCS . eTOM content TM Forum 2011ENTERPRISE MANAGEMENTKNOWLEDGE & RESEARCH MANAGEMENTSTRATEGIC & ENTERPRISE PLANNINGENTERPRISE EFFECTIVENESS MANAGEMENTENTERPRISE RISK MANAGEMENTKNOWLEDGEMANAGEMENTTECHNOLOGYS CANNINGRESEARCHMANAGEMENTSTRATEGICBUSINE SS PLANNINGENTERPRISEARCHITECTUREMANAGEMENT BUSINESSDEVELOPMENTGROUP ENTERPRISEMANAGEMENTHUMAN RESOURCES MANAGEMENTFINANCIAL & ASSET MANAGEMENTFINANCIALMANAGEMENTPROCUREMENT MANAGEMENTASSETMANAGEMENTHR POLICIES &PRACTICESWORKFORCE STRATEGYORGANIZATIONDEVELOPMENTWORKFORCE DEVELOPMENTEMPLOYEE &LABOR RELATIONSMANAGEMENTCORPORATECOMMUNICATIO NS &IMAGE MANAGEMENTREGULATORYMANAGEMENTLEGALMANAG EMENTSHAREHOLDERRELATIONSMANAGEMENTBOARD &SHARES/SECURITIESMANAGEMENTCOMMUNITYREL ATIONSMANAGEMENTAMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATIONITIL RELEASE& DEPLOYMENTMANA
BUSINESS PROCESS FRAMEWORK (eTOM) RELEASE 9 BUSINESS CONTINUITY MANAGEMENT SECURITY INSURANCE MANAGEMENT REVENUE ASSURANCE MANAGEMENT • Manage Revenue Assurance Policy Framework
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