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CHAPTER 8. INTERPERSONAL AND GROUP DYNAMICS …

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CHAPTER -by- CHAPTER Notes and Teaching SuggestionsCopyright 2003 by Joan V. Gallos and Jossey-Bass/A Wiley Company, 989 Market St., SanFrancisco, CA 94103All rights reserved. No parts of this publication may be reproduced, stored in a retrievalsystem, or transmitted, in any form or by any means, electronic, mechanical, photocopying,recording, or otherwise, without the prior written permission of the 1 - CHAPTER 8. INTERPERSONAL AND GROUP DYNAMICSCHAPTER 8 OVERVIEWChapter 8 Summary_________________________________ ___________________In CHAPTER 8, the authors explore INTERPERSONAL and GROUP DYNAMICS in spend much of their time at work interacting with others. They often findthemselves pondering why people behave as they do and what to do about it. Skills inunderstanding and handling INTERPERSONAL relationships are essential for goodmanagement, powerful leadership, and effective organizations.

Chapter 8: Cases Focusing on Understanding Interpersonal Exchanges ... Betsy Morgan ([A] [HBS 9-481-093], [B] [HBS 9-481-094], teaching note HBS 5-485-117) deals with themes of gender, discrimination, and sexual harassment in the workplace. Chapter-by-Chapter Notes and Teaching Suggestions

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