Competency Model for HR Professionals
BusinessPartnerMission Oriented Strategic Planner Systems InnovatorUnderstands Team BehaviorHR ExpertKnows HR Principles Customer Oriented Applies business Procedures Manages Resources Uses HR ToolsCompetency Model for HR ProfessionalsChange AgentManages ChangeConsultsAnalyzesUses Coalition SkillsInfluences OthersLeader Takes RisksEthical Decisive Develops Staff Creates TrustAdvocate Values Diversity Resolves Conflict Communicates Well Respects OthersNAPA EthicalInternational Personnel Management AssociationHR Competency MODELRelationship of HR roles in the modelLeaderHR ExpertBusinessPartnerChangeAgent*IPMA Model provided by Patrick A. Parsons, SPHRAppendix COPM Personnel Resources and Development CenterHUMAN RESOURCES Competency MODELRoleCompetencyDemonstratesActivityS TRATEGICPARTNER Organizational Awareness Problem Solving Customer Service Stress Tolerance Oral Communication Understanding of public service environment Knowledge of agency s mission Knowledge of organizational
International Personnel Management Association HR COMPETENCY MODEL Relationship of HR roles in the model Leader HR Expert Business Partner Change Agent
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