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Consumer Arbitration Rules - ADR.org

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Rules Amended and Effective September 1, 2014Costs of Arbitration Amended and Effective September 1, 2018Available online at Arbitration RulesARBITRATION RULESAmerican Arbitration Association2Table of Contents Consumer Arbitration Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6About the AAA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6The Arbitrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7The AAA s Consumer Arbitration Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Availability of Mediation through AAA Mediation.

the Consumer Arbitration Rule, and the parties are able to bring any disputes concerning the application or non-application of the Rules to the attention of the arbitrator . Consumers and businesses are permitted to seek relief in a small claims court for disputes or claims within the scope of the small claims court’s jurisdiction .

  Court, Arbitration, Consumer, Consumer arbitration

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