Consumer Arbitration Rules - American Arbitration …
Rules Amended and Effective September 1, 2014Costs of Arbitration Amended and Effective September 1, 2018Available online at Arbitration RulesARBITRATION RULESAmerican Arbitration Association2Table of Contents Consumer Arbitration Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6About the AAA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6The Arbitrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7The AAA s Consumer Arbitration Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Availability of Mediation through AAA Mediation .org.
resolution services of the AAA in a consumer alternative dispute resolution (“ADR”) plan should, at least 30 days prior to the planned effective date of the program, • notify the Association of its intention to do so, and • provide the Association with a copy of the consumer dispute resolution plan .
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