Developing good practice in Connexions: Techniques and ...

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Connexions National Evaluation and Research StrategyDeveloping good practice in Connexions: Techniques and Tools for Working with Young People ContentsAcknowledgementsi1 Introduction1Background to the guide 1Current use of Techniques and tools in Connexions 1Purpose of the guide 2What are Techniques and tools? 3Assessment and the APIR 3Why are Techniques and tools needed? 3Can Techniques and tools be harmful? 4How effective are they? 52 Getting off the ground 7Preparing yourself7Establishing a PA-client relationship8Introductions and setting ground rules9Showing respect9The environment10Confidentiality10Length of the period of contact113 Basic counselling techniques12Acceptance and empathy12Praise and encouragement13Active listening13Reflective listening14Asking open-ended questions14Cultural sensitivity154 Helping PAs to be more effective16Training16Supervision of PAs18Disclosure and making r

Contents Acknowledgements i 1 Introduction 1 Background to the guide 1 Current use of techniques and tools in Connexions 1 Purpose of the guide 2

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