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Developing good practice in Connexions: Techniques and ...
Connexions National Evaluation and Research StrategyDeveloping good practice in Connexions: Techniques and Tools for Working with Young People ContentsAcknowledgementsi1 Introduction1 Background to the guide 1 Current use of Techniques and tools in Connexions 1 Purpose of the guide 2 What are Techniques and tools? 3 Assessment and the APIR 3 Why are Techniques and tools needed? 3 Can Techniques and tools be harmful? 4 How effective are they? 52 Getting off the ground 7 Preparing yourself7 Establishing a PA-client relationship8 Introductions and setting ground rules9 Showing respect9 The environment10 Confidentiality10 Length of the period of contact113 Basic counselling techniques12 Acceptance and empathy12 Praise and encouragement13 Active listening13 Reflective listening14 Asking open-ended questions14 Cultural sensitivity154 Helping PAs to be more effective16 Training16 Supervision of PAs18
Contents Acknowledgements i 1 Introduction 1 Background to the guide 1 Current use of techniques and tools in Connexions 1 Purpose of the guide 2
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