Digital Banking Benchmark - Deloitte
Deloitte luxembourg Digital Banking BenchmarkImproving the Digital performance2 3Executive summary 4Quick overview of the performance and identified weaknesses of retail banks 6Constantly changing operating conditions 8Eight dimensions of the customer journey 10Web Banking 12Mobile Banking 22Example of a fully Digital bank 26Conclusion 28ContentsThe information/data contained herein is based on the circumstances at the date of the document, in the specific jurisdiction as analysed by Deloitte on a best endeavours basis and is therefore subject to change at any time.
The CSSF circular 15/603 “Security of internet payments,” implementing the EBA Guidelines EBA/GL/2014/12 into the Luxembourg regulatory framework, is one set of requirements among many other European examples. For instance, investment services have to comply with MiFID II in terms of investor protection;
Download Digital Banking Benchmark - Deloitte
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document: