Evaluation Models, Approaches, and Designs

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5Evaluation Models, Approaches, and DesignsBACKGROUNDThis section includes activities that address Understanding and selecting Evaluation models and approaches Understanding and selecting Evaluation designsThe following information is provided as a brief introduction to thetopics covered in these MODELS AND APPROACHESThe following models and approaches are frequently mentioned in theevaluation Objectives approach focuses on the degree to whichthe objectives of a program, product, or process have been achieved.

The Four-Level Model. This approach is most often used to evaluate training and development programs (Kirkpatrick, 1994). It focuses on four levels of training outcomes: reactions, learning, behavior, and results. The major question guiding this kind of evaluation is, “What impact did the training 101 05-Preskill.qxd 7/22/2004 5:44 PM Page 101

  Training, Four, Levels, Kirkpatrick, Four levels