FANATICAL SUPPORT FOR AWS - rackspace.com
April 3, 2018SErViCE OVErViEWFANATICAL SUPPORT FOR AWS2SERVICE OVERVIEW :: FANATICAL SUPPORT FOR AWSTABLE OF CONTENTSOVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3OUR SERVICE LEVELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3TOOLING & AUTOMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Logbook (Navigator & Aviator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Compass (Navigator & Aviator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Waypoint (Navigator & Aviator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Watchman (Aviator only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Passport (Aviator only).
• Support for key AWS database services -- e .g . rDS (Aurora), redshift, DynamoDB • Expertise in AWS-native tools including: Database Migration Service, Schema Conversion Tool, and performance insights PCI and HIPAA Compliance • Certified level 1 payment Card industry (pCi) Service provider on AWS
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