FANATICAL SUPPORT FOR MICROSOFT AZURE
February 7, 2017SERVICE OVERVIEWFANATICAL SUPPORT FOR MICROSOFT AZURETABLE OF CONTENTS2SERVICE OVERVIEW :: FANATICAL SUPPORT FOR MICROSOFT AZUREOVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3REGION AVAILABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3OUR SERVICE LEVELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Hybrid Service Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Service Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4EXPANDED SERVICES DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . .5Best Practice Document Repository.
Fanatical Support for Microsoft azure customers will have access to experienced rackspace personnel who can assist with environment planning . This assistance is available through scheduled guidance calls or standard ticket correspondence .
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