Human Services Quality Framework - User Guide - Certification

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Human Services Quality Framework User Guide Certification Quality guidelines and evidence requirements for organisations required to achieve HSQF Certification Version HSQF User Guide - Certification Version Page 1 TABLE OF CONTENTS SECTION 1 OVERVIEW ........................................ ........................................ ........................................ ......................... 3 SECTION 2 STRUCTURE OF THE USER Guide ........................................ ........................................ ............................... 8 SECTION 3 Human Services Quality STANDARDS (HSQS) ........................................ ........................................ ..... 13 SECTION 4 CONFORMANCE REQUIREMENTS ........................................ ........................................ ............................ 16 STANDARD 1: GOVERNANCE AND MANAGEMENT.

Services stream A broad category of service delivery in-scope of the HSQF such as, but not limited to, Community, Seniors Services, Child and Family Services and Disability Services. Service/service type A care support activity. Service types are listed by service stream in Part 3 of the Human Services Quality Framework document.

  Services, Community