Improving Workplace Communication

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Team Awareness Training For Workplace Substance Abuse Prevention Module 5 Improving Workplace Communication Developed by Joel B. Bennett, Norma G. Bartholomew, G. Shawn Reynolds, Wayne E. K. Lehman, Principal Investigator TThhee WWoorrkkppllaaccee PPrroojjeecctt IInnssttiittuuttee ooff BBeehhaavviioorraall RReesseeaarrcchh TTeexxaass CChhrriissttiiaann UUnniivveerrssiittyy FFoorrtt WWoorrtthh,, TTeexxaass,, 7766112299 This manual was developed as part of a NIDA Grant (DA04390), Drug Use in the Workplace : A Prevention Training Program, to the Institute of Behavioral Research, Texas Christian University.

1 Team Awareness: Improving Workplace Communication Module 5 Improving Workplace Communication Participants will: • Identify norms and responsibilities in workplace communication • Identify and reduce blocks to effective listening • Understand role of informal communication (the grapevine) in the work setting

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