Incident Management Process - Vanderbilt IT

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Confidential to Vanderbilt University Incident Management Process 1 Incident Management Process Vanderbilt University October 2018 Confidential to Vanderbilt University Incident Management Process 2 CONTENTS Version History ........................................ ........................................ ........................................ ........ 3 Introduction ........................................ ........................................ ........................................ ............ 4 Goals, Objectives & Scope ........................................ ........................................ .............................. 5 goals.

Section Description Objectives & Scope Specifies the objectives of the Incident Management process. Process Flow Diagrams illustrating the high-level Incident Management process. In particular the following scenarios are covered: Standard Incident process Major Incident process

  Process, Descriptions