Juniper Care Service Description Document

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Juniper care . Service Description Document APRIL 2020. 1. Introduction ........................................ ........................................ ........................................ ........................................ .............................. 1. 2. Eligibility and Purchasing ........................................ ........................................ ........................................ ........................................ ....... 2. 3. Service Features and 2. JTAC Access ........................................ ........................................ ........................................ ........................................ ........................ 3. software Releases.

Juniper technical support engineers, software releases, on line tools, Hardware Replacement Options (including the Advanced Hardware Replacement Options set forth in Table 1 below). There are seven (7) service contracts from which the End User can choose based on business needs. These include Core,

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