Key Performance Indicators Evaluation and …
97Journal of ETA Maritime ScienceBentaleb et al / JEMS, 2015; 3(2): 97-116Received: 30 June 2015 Accepted: 04 September 2015Key Performance Indicators Evaluation and Performance Measurement in Dry Port-Seaport System: A Multi Criteria ApproachFatimazahra BENTALEB1, Charif MABROUKI1, Alami SEMMA11Engineering, Industrial Management and Innovation Laboratory - University HASSAN I - MOROCCO, port-seaport services are key elements of a multimodal transport. They represent the needed infrastructure for its development. In this case, evaluating and improving their Performance is necessary to achieve international competitiveness. The purpose of this paper is to develop a new model of Performance measurement for the dry port-seaport system.
99 in section 2. The dry port-seaport process description is presented in section 3. Section 4, performance will be devoted to indicators identification, analysis and
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