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Online Continuing Education for Nurses

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Corexcel. All Rights Reserved. INSIDE THIS COURSE CONFLICT & COMMUNICATION .... 1 TYPES OF CONFLICT ................... 2 CONFLICT IN NURSING ................ 3 CONFLICT MANAGEMENT STRATEGIES .............................. 3 CASE SCENARIO ........................ 4 COMMUNICATION SKILLS ........... 5 ART OF NEGOTIATION ................ 5 ORGANIZATIONAL TACTICS ......... 6 CONCLUSION & REFERENCES ..... 7 CE EXAM ................................... 8 EVALUATION ............................ 10 CONFLICT RESOLUTION IN NURSING Contact Hours This Continuing Education course is intended to help Nurses identify conflict, understand various types of conflict, implement strategies to effectively manage conflict, and understand how to minimize conflict and prevent esca

Nurse-to-nurse conflict can escalate to incivility which may result in bullying or lateral workplace violence. Lateral violence refers to hostile acts between workplace colleagues. Examples of this type of violence include covert or overt acts of verbal or nonverbal aggression and may lead to bullying behavior.

  Workplace, Incivility

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