Transcription of Toxic Workers - Harvard Business School
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Toxic Workers Michael Housman Dylan Minor Working Paper 16-057. Toxic Workers Michael Housman Cornerstone OnDemand Dylan Minor Harvard Business School Working Paper 16-057. Copyright 2015 by Michael Housman and Dylan Minor Working papers are in draft form. This working paper is distributed for purposes of comment and discussion only. It may not be reproduced without permission of the copyright holder. Copies of working papers are available from the author. Toxic Workers Michael Housman Dylan Minor Cornerstone OnDemand Kellogg School of Management, Northwestern University November, 2015. Abstract While there has been a strong focus in past research on discovering and developing top performers in the workplace , less attention has been paid to the question of how to manage those Workers on the opposite side of the spectrum: those who are harmful to organizational performance. In extreme cases, aside from hurting performance, such Workers can generate enormous regulatory and legal fees and liabilities for the rm.
impact of workplace environment, while important, explained only the minority of the variation of outcomes. Thus, we integrate both situational and individual traits to explore toxicity (Hegarty and Sims (1978), Trevino (1986), Vaughan (1999)). We also document other important features of toxic workers. Speci–cally, we –nd that toxic
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