Standard Operating Procedures for Complaint Processing

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Standard Operating Procedures for Complaint ProcessingM NICA PALACIO, DIRECTORDistrict of Columbia Office of Human RightsOctober 2017DISTRICT OF COLUMBIA OFFICE OF HUMAN RIGHTS441 4th Street NW, Suite 570NWashington, DC 20001Phone: (202) Fax: (202) INTRODUCTION ........................................ ........................................ ........................... 4SECTION I: GENERAL OVERVIEW OF THE OHR INVESTIGATION PROCESS ...................... 4SECTION II: THE INTAKE PROCESS ........................................ ........................................ . 6SECTION III: SERVICE OF CHARGE OF DISCRIMINATION ........................................ ....... 12SECTION IV: MANDATORY MEDIATION.

G. APPEAL: For private matters, either party may appeal a decision of the Commission on Human Rights to the D.C. Court of Appeals. For government matters, either party may appeal an OHR decision to the D.C. Superior Court. 3 OHR may also issue a “split finding" determination where OHR finds probable cause to believe that discriminatory ...

  Procedures, Appeal