WHO Accountability Framework

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1 | P a g e WHO Accountability Framework March 2015 2 | P a g e TABLE OF CONTENTS 1. INTRODUCTION ........................................ ........................................ ............................. 3 2. WHO Accountability Framework ........................................ ............................ 4 GUIDING PRINCIPLES ........................................ ........................................ ...................... 4 AN ENABLING ENVIRONMENT ........................................ ........................................ ........ 4 Tone at the Top.

2.2.3 Complaints and Response Mechanisms 10. WHO staff rules and regulations, policies and procedures with respect to administrative appeals, workplace grievances (such as harassment), anti-fraud and whistleblowing provide the guidance on the rights and obligations of staff, and outline the processes for raising and responding to complaints. 11.

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