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CHAPTER477WorkplaceCommunicationKristina L. Guo, PhDandYesenia Sanchez, MPHLearning OutcomesAfter completing this chapter, the student should be able to:1. Describe the Communication the importance of feedback in the various verbal and nonverbal methods the common barriers to various methods to overcome Communication L. Guo is an Assistant Professor of Health Services Administration in the Stempel School ofPublic Health at Florida International University in Miami, Florida. Professor Guo graduated fromFlorida International University with a PhD in Public Administration in 1999, and she holds a Mastersin Public Health from the University of Miami. Prior to joining the Florida International University fac-ulty, Dr. Guo accumulated extensive experience in the healthcare field. She was the Assistant Directorof the University of Miami s intellectual property division, where she conducted market and patent re-search and analyses.

Workplace Communication Kristina L. Guo, PhD and Yesenia Sanchez, MPH Learning Outcomes After completing this chapter, the student should be able to: 1. Describe the communication process. ... Understand various verbal and nonverbal methods of communication. 4. Understand the common barriers to communication. 5.

  Communication, Workplace, Nonverbal, Workplace communication