Strategic Business Plan pages final - SEPTA
SOUTHEASTERN PENNSYLVANIA TRANSPORTATION AUTHORITYSTRATEGIC Business PLANFISCAL YEARS 2015 THROUGH 2019INNOVATION INTEGRATION RENEWAL JULY 2014TABLE OF CONTENTS SEPTA Strategic Business plan FISCAL YEARS 2015 THROUGH 2019 Letter From The General Manager ........................................ ................ 1 50 Years of Service to Southeastern Pennsylvania ............................ 2 Introduction to SEPTA s Five Year Strategic Business 3 Five Years in Review: FY2010 through FY2014 ................................... 4 Planning for the Next Five Years: FY2015 through FY2019 .............. 5Balanced Scorecard of Key Performance Indicators .......................... 6Safety & 7Resource Management.
AT A GLANCE: SEPTA STRATEGIC BUSINESS PLAN – FISCAL YEARS 2015 THROUGH 2019 On February 18, 1964, the Pennsylvania General Assembly established the
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