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Service Quality And Customer Satisfaction Case Study
Found 2 free book(s)THE RELATIONSHIP BETWEEN SERVICE QUALITY ON …
ijbemr.comTHE RELATIONSHIP BETWEEN SERVICE QUALITY ON CUSTOMER SATISFACTION ... Customer is the main focus in discussion of satisfaction and quality of service. According to Nuryakin and Farida (2016) customer satisfaction becomes an important factor for sustainability ... As with the case of satisfaction, relevance of quality to long-term success is ...
The Impact of Electronic Banking on Customers Satisfaction …
www.hilarispublisher.comA study by Kumbhar on customer satisfaction towards e-banking services of ICICI bank in Chennai, India, which considered factors affecting on customer’ satisfaction: an empirical investigation of ATMs service and examined that the cost effectiveness of ATM service were core service quality dimension and it was significantly affecting on