8 Strategy Formulation and Implementation

hypermarkets and developing plans for multi-bay units in high-traffic areas. At Swash, a customer pulls up to an ATM-like machine, pays with cash, credit, or a pre-paid card, watches video instructions, and gets a software-controlled brushless wash, all in less than five minutes. strategic management The set of decisions and actions used to

  Plan, Developing, Traffic, Developing plans