ISO 20000-1:2018 documents with manual, procedures, audit ...

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Sample copies of mandatory procedures as per ISO 20000-1:2018 are provided, which cover all the details like purpose, scope, responsibility, how procedure is followed as well as the list of exhibits, reference documents and formats. The list of sample procedures provided in the kit is as below. List of Procedures 1. Procedure for Communication 2.

  Procedures, Procedures 1