Contact Center Technology Acronyms - Strategic Call …

Provided courtesy of Strategic Contact, Inc. | www.strategiccontact.com 1 Contact Center Technology Acronyms ... CC Call Center/Contact Center CCR Customer-Controlled Routing CCS Centum (100) Call Seconds ... ITIL Information Technology Infrastructure Library

  Center, Call, Strategic, Technology, Contact, Acronym, Contact center technology acronyms, Call center, Contact center, Strategic contact, Contact center technology acronyms strategic call