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Care Management chapter of BCN Provider Manual
ereferrals.bcbsm.com8-2 BCN Provider Manual March 2019 Chapter 8: Care Management Overview of BCN Utilization Management Scope of chapter This chapter applies to BCN HMOSM (commercial) products, BCN AdvantageSM HMO-POS products (group products and Basic, Classic, Elements and Prestige individual products) and BCN AdvantageSM HMO products (BCN Advantage SM HMO ConnectedCare, BCN …