introducing ITIL 2011 Edition - isaca.org

introducing ITIL ® 2011 Edition . What we will cover ... ITIL® Version 3 versus ITIL® 2011 Edition courses and exams? • If I have earned V3 certifications are they still valid, or must they take an ITIL 2011 Edition exam to remain current? • What is the upside / downside of using ITIL® V3 versus 2011 Edition courseware?

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