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A GUIDE TO BENCHMARKING - Curtin University

planning.curtin.edu.au

₪ process benchmarking – which focuses on discrete work processes and operating practices; ₪ performance benchmarking – which compares products and services; and ₪ strategic benchmarking – which examines how companies compete (Bogan & English, 1994). Benchmarking studies may be more or less general in the topics they address.

  Guide, Benchmarking, A guide to benchmarking

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